223,761+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,761 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Knowledgeable customer support team
The person I spoke to was very nice and knowledgeable with respect to the insurance I ended up purchasing.
Insurer: Furkin
By: Eric
Great Coverage
I started ASPCA insurance when I first got my kitty at 3-4 years old. I never needed to file a claim until she was 13. I almost forgot that I could file claims. My poor kitty had multiple incidents at age 13 i.e. UTI's, kidney infections, teeth extractions, etc. and ASPCA came through for them all. Less than five stars only because the web site seemed to mess up recently. However it was finally straightened out.
Insurer: ASPCA
By: Sharon
We love Pets Best!
The annual cost is reasonable and it renews automatically. The claims process was easy just filling out a form online and attaching the invoice from the vet. We received multiple emails on processing of our claim. Not to mention I could log in and see status. Check arrived in the mail in a reasonable amount of time. We are happy with Pets Best and will continue to renew as our little girl grows up!
Insurer: Pets Best
By: Tina F
Flexible coverage options!
I love that I got to choose my coverage options, not like other places where I have to pick from what they offer. I like how timely and informative the reimbursement process is, but I really don't like that I have to bother my busy vet office for a copy of the written report from her file each time. I would recommend this company despite that. I'm a happy customer.
Insurer: Fetch Canada
By: Erin McFarland
They Increased My Renewal By 46%
Once you actually reach a representative the service is great! My issue with this company is that they rose my renewal rate by over 40% and I am not going to give my business to any company that does that from one year to the next, especially in this economic environment. They're greed cost them my business.
Insurer: Embrace
By: Frank Speaking-Out
Positive experience
My French bulldog has been receiving treatment for middle ear otitis which is rather costly. All our claims that we've submitted so far have been reviewed and paid in a timely manner, the claim submission online flow is very user friendly and the text updates are very helpful.
Insurer: Fetch Canada
By: Tatiana
I just submitted a claim
I just submitted a claim, very easy process online. I will update as the claim is processed, but so far I'm very impressed with the ease of the process.
Insurer: Embrace
By: Marilyn Johnson
Quick and easy process!
My claim was processed fairly quickly with Fetch and the process is easy when you use their mobile app. I highly recommend!
Insurer: Fetch
By: Toni
One job, four bengal cats - Fetch is a requirement!
Let me start by saying, I have one job but four bengal cats to look after so pet insurance was a given. We started with another provider but found there were so many exceptions and administrative challenges we were not happy with. We made the decision to take on the risk of switching providers even with some claim history and unresolved issues. Turns out, it was an excellent move to join Fetch. We have great coverage tailored to our needs and budget for a couple of years now. As a company, Fetch has been quick to respond, compassionate, and easy to work with. In the six months alone, we have submitted for multiple emergency surgeries, medications, exams, behavioural treatments, etc. We have not been rejected. The peace of mind that comes from knowing I can put the health of my pets ahead of my financial restrictions is beyond words. If I see something wrong, I take them in without weighing the risks of whether an issue will resolve itself or not because I am concerned financially.
Insurer: Fetch Canada
By: Brittany Rachel
Great Service
I filed my claim and had it processed in two days!! I could not be more pleased with the customer service I am receiving from this company and it surely is helping to pay the bills on our pup!!
Insurer: Pets Best
By: Edgar Whitener