154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2023

Fetch help save our pets life.

We have a 2 1/2 year old Caliver King Charles named Charlie, we love him like you love your children and unfortunately he has had some serious GI problems over the past several months and thanks to Fetch we have been able to give him the medical treatment necessary to treat his illness. We are so thankful to Fetch and how they have made the reimbursement process so simple. Without Fetch we are not sure if Charlie would be with us today. Thank you FETCH

Insurer: Fetch

By: Debra Perkins

Verified August 18, 2023

Rep asked lots of questions

Rep asked lots of questions. Thought that was great! Gotta have the right info

Insurer: Trupanion

By: Mary johnstone

Verified August 18, 2023

The staff are very helpful and the…

The staff are very helpful and the money was in our account within 2 weeks!! Highly recommend . Our frenchie needed to have a disc removed from his lower lumber . The cost was outrageous. I can’t say enough good about fetchpet! Hopefully my premium doesn’t go sky high!!! They were great

Insurer: Fetch

By: Bonnie Van Durme

Verified August 18, 2023

Company was quick to respond to claim…

Company was quick to respond to claim and kept you updated on a regular basis and if they needed more Documentation they would notify you immediately

Insurer: Fetch

By: Louis Gomez

Verified August 18, 2023

Definitely recommend

The process to submit claims is very quick and easy. Payment is prompt. Their customer service is so friendly and helpful.

Insurer: Fetch Canada

By: Jenn B.

Verified August 18, 2023

approved and disbursed our claim easily…

approved and disbursed our claim easily and didn't take too long to get it deposited

Insurer: Fetch Canada

By: Thien Nguyen

Verified August 18, 2023

Service

Quick turn around with money direct deposited.

Insurer: Fetch Canada

By: Barry

Verified August 18, 2023

Great Customer service and easy reimbursement

Fetch has great customer service and it's always an easy process to get reimbursed for claims. I've never had any issues.

Insurer: Fetch

By: DANA BIGGERS

Verified August 18, 2023

When I have a claim it is handled right…

When I have a claim it is handled right away. Very pleased to have Fetch Pet Insurance for my dog. I would highly recommend them.

Insurer: Fetch

By: Elizabeth Fabrico

Verified August 18, 2023

There is no way to reach a PERSON to speak to

There is no way to reach a PERSON to speak with. I was asked to submit 'additional information' from my vet which I did. After that I received 2 more messages to submit 'additional information' but my vet said that they don't have any 'additional' information. And that was the last I heard from Fetch Pet Insurance. No denial, no reason - just silence. Update: I was finally contacted by a real Person - she was helpful and explained what I still needed to submit. Now I know and hopefully in the future things will go more smoothly. I will change my review from 2 stars to 4 stars. I am not impressed and am considering to discontinue this insurance.

Insurer: Fetch

By: Annie

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