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I cannot say enough good things about…
I cannot say enough good things about my experience with Tattianna. In helping me with my claim she was kind, caring, knowledgeable and so patient. You are fortunate to have her on your staff. Please thank her for me.
Insurer: Fetch
By: Beth Brinson
The knowledge and helpfulness of the…
The knowledge and helpfulness of the gentleman who helped get Beau signed up.
Insurer: Trupanion
By: customer
The only real review on here not written by a bot
They simply refuse to reimburse any of their claims, I have been waiting for over 6 months. I have provided all of the documentation, notes from the vet, etc but they simply will not move the claim forward. They respond with “we need more information.” These are all claims they are supposed to cover with my plan. The vet has sent everything they requested but they continually kick back ever claim. If you try to call it’s impossible to get anyone on the phone. This is a scam, would not recommend!!
Insurer: Embrace
By: Michael McCarthy
Claims/Invoices are easy to upload.
Claims/Invoices are easy to upload.
Insurer: Embrace
By: Terri François
I have had Trupanion for eleven years…
I have had Trupanion for eleven years until our Ceasar was put to sleep. In all those years he had 3 major surgeries. The feeling when you know your baby is covered for all these procedures well words cannot describe how thankful I was. That is why I came back to Trupanion because our new puppy will be covered for medical, surgurical and rehab. Thank you for great service! Dr. Diane Russo
Insurer: Trupanion
By: Dr. Diane Russo
Worst Pet Insurance Ever
As a dog parent you would expect some sorta reimbursement from an insurance company since that's what they list on there job as an insurance company. All the claims we would submit would get denied for any sort of refund. This is the example of a fraudulent marketing tactic to get 55 dollars a month for absolutely nothing. My wife and I have called because we do exactly what they ask us as far as medical receipts from the visits. I want a refund for the months we paid since we didn't even get any moneys worth from this product. Please dont waist your time nor money with these people.
Very disappointed with Embrace
Very disappointed with Embrace. Every claim I subimtted was always denied because of "preexisting condition". They even tried to claim preexisting when he had surgery for foxtails. I had to fight with them over it and they didn't cover the full surgery. The final straw for me was when my dog had to have surgery to remove excessive skin on his gums which was growing over his teeth. Again, said claim it was per-existing. They said because he had plaque on his teeth when he was first examined 18 MONTHS PRIOR that's the cause of gum overgrowth. Actually, the overgrowth was a side effect from allergy meds! Embrace is in the business of not covering claims. Rep was so argumentive with me I decided to just cancel it. Not worth paying out when the policy has no value. I have Pumpkin Insurance for my other dog and have NEVER had an issue. Switched him over to that policy.
Insurer: Embrace
By: Kelly Dunn
Very slow claim process
Very slow claim process. Pets Best doesn't request pet records from veterinarian. I have released vet records, Pets Best won't obtain them. Pending claims due to this.
Insurer: Pets Best
By: REBECCA
Really the card yall sent when my soup…
Really the card yall sent when my soup passed an the man I spoke with on my last call
Insurer: Spot
By: Leroy Guerra