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Avoid this company!!!!
I took out a policy 3 1/2 years ago with this company and have faithfully paid my premiums on time ever since. I have not needed to file any claims thus far BUT we were just notified today that not only are they refusing to renew my policy but are transferring it to another company and the premium will almost double. My dog is not even 5 years old and very healthy, so we consider this to be outrageous. We are seniors on a fixed income and as of today, we canceled the policy altogether. Spot is a complete rip off and I would suggest avoiding them at all costs.
Insurer: Spot
By: Kathleen Bergeron
Denied my claim without contacting me first or conducting an investigation
I have had Pets Best insurance for more than seven years. I submitted a large justified claim near the policy limit of $5,000. It was denied without justification. I will be appealing and if necessary bringing a lawsuit to enforce their contract with me. Be careful with all of their exclusions.
Insurer: Pets Best
By: Russell
Provided no assistance or…
Provided no assistance or reimbursement. Policy coverage hard to understand. Delayed response.
Insurer: Figo
By: ANDREW BROWN
Very inconvenient claim process
We had Healthy Paws prior to switching to Embrace and it seems like the reimbursement process with Healthy Paws was so much easier. Embrace takes forever to review a claim and makes us follow up with the vet on things they should be doing themselves.
Insurer: Embrace
By: AG
I cannot say enough good things about…
I cannot say enough good things about my experience with Tattianna. In helping me with my claim she was kind, caring, knowledgeable and so patient. You are fortunate to have her on your staff. Please thank her for me.
Insurer: Fetch
By: Beth Brinson
The knowledge and helpfulness of the…
The knowledge and helpfulness of the gentleman who helped get Beau signed up.
Insurer: Trupanion
By: customer
The only real review on here not written by a bot
They simply refuse to reimburse any of their claims, I have been waiting for over 6 months. I have provided all of the documentation, notes from the vet, etc but they simply will not move the claim forward. They respond with “we need more information.” These are all claims they are supposed to cover with my plan. The vet has sent everything they requested but they continually kick back ever claim. If you try to call it’s impossible to get anyone on the phone. This is a scam, would not recommend!!
Insurer: Embrace
By: Michael McCarthy
Claims/Invoices are easy to upload.
Claims/Invoices are easy to upload.
Insurer: Embrace
By: Terri François
I have had Trupanion for eleven years…
I have had Trupanion for eleven years until our Ceasar was put to sleep. In all those years he had 3 major surgeries. The feeling when you know your baby is covered for all these procedures well words cannot describe how thankful I was. That is why I came back to Trupanion because our new puppy will be covered for medical, surgurical and rehab. Thank you for great service! Dr. Diane Russo
Insurer: Trupanion
By: Dr. Diane Russo
Worst Pet Insurance Ever
As a dog parent you would expect some sorta reimbursement from an insurance company since that's what they list on there job as an insurance company. All the claims we would submit would get denied for any sort of refund. This is the example of a fraudulent marketing tactic to get 55 dollars a month for absolutely nothing. My wife and I have called because we do exactly what they ask us as far as medical receipts from the visits. I want a refund for the months we paid since we didn't even get any moneys worth from this product. Please dont waist your time nor money with these people.