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This insurance cheats you!
I have called and emailed over TWENTY TIMES, to get paid on a claim they say they approved M. They no longer respond to requests for assistance, causing an official complaint to the Department of Insurance. They actually keep saying my check is “in the mail”, them claim they cancelled it and sent another. And I’m enrolled in direct deposit! Why are they MAILING checks at all? Read the reviews—- they clearly suck. Do not buy HEALTHY PAWS.
Insurer: Healthy Paws
By: Lili
Latest 1 comments
We’re sorry for your frustration regarding your claim reimbursement. Your claim was paid with a check being mailed to you the middle of July. At the beginning of August, you started the process of enrolling into direct deposit, which was completed the middle of August. In the middle of August you notified us that the previously mentioned reimbursement check was not received. A case was made for our Payments Team and at the end of August, a stop payment was placed on the check and your reimbursement was provided by direct deposit.
Very knowledgeable and passionate about her job.
Knowing what she was talking about and the positivity in Stephanie’s voice. She was a bit persistent in getting in touch with me about insuring my lil baby Pebbles and she always referred to Pebbles by name. I’m glad Stephanie kept calling me and normally that would irritate me but she didn’t. Very very kind and respectful. That is the reason o give a 5 star rating. Very nice young lady.
Insurer: Prudent Pet
By: Charlotte Dukes
Seamless Excellence: A Glowing Review of Healthy Paws Pet Insurance
Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised. In stark contrast to our prior experiences with various pet health insurance companies, which often proved to be sources of frustration, Healthy Paws has been a breath of fresh air. Their commitment to delivering prompt and hassle-free service has genuinely transformed our perspective on pet insurance. Without hesitation, we wholeheartedly endorse Healthy Paws to fellow pet enthusiasts who share the same deep affection for their furry companions and strive for nothing but the best in their care.
Healthy Paws is very helpful in case of…
Healthy Paws is very helpful in case of emergencies with my dog. The process to open a claim is very seamless (you just upload copy of itemized receipt which your vet can provide to you). They process the claim within few days and usually reimburse you without any questions!
Insurer: Healthy Paws
By: Alex Ezzeddine
I have had Trupanion for 11-plus years…
I have had Trupanion for 11-plus years now and they have helped so much! My one GSD was fine as a puppy, but by the age of 2 years developed allergies. Trupanion has covered all allergy-related issues at 90% (after my deductible was paid, since then. My other dogs and cats also have Trupanion and are perfectly healthy, but I am so glad they are covered as it is peace of mind. I work in the veterinary field and I know emergencies happen A LOT, I wouldn't be without my Trupanion. Don't hesitate to get this insurance for your beloved pet(s)! I love it!
Insurer: Trupanion
By: Adele A
Happy for insurance
Easy to apply for woman was nice I spoke with Very informative. And was very pleased to have coverage for my dog
Insurer: Trupanion
By: Jeff Entner
Healthy Paws is the best
Within two days of my dog's surgery I submitted a claim to Healthy Paws. Within 24 hours after that I received a message saying my claim was being processed. Within two more days the message I received outlined the result of the process and the amount of reimbursement that would be coming to me. Today, no more than a week, if that, of submission, I received a check for an amount that made the monthly payments for insurance more than worth it. This kind of service is almost unheard of these days for anything, let alone an insurance claim of any sort. This company is the best.
Never use Trupanion!!!
Never use Trupanion. They have no idea what a pre-existing condition is and ignore the vets when they tell them that 2 conditions are different. They vets spent hours trying to explain to Trupanion that the conditions were not the same. They seem to think having a URI as a kitten and a year later is the same as jaundice and eye dilation issues. Trupanion put profits above pets and I would NEVER recommend ever using them. Insurance its always a fraud to take your money and not help.
Insurer: Trupanion
By: Jennifer F.
Great pet insurance!
Healthy Paws is very helpful in case of emergencies with my dog. The process to open a claim is very seamless (you just upload copy of itemized receipt which your vet can provide to you). They process the claim within few days and usually reimburse you without any questions!
Insurer: Healthy Paws
By: Alex