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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Not helpful
Not helpful. There's many other companies to choose from
Insurer: Trupanion
By: customer
Everyone I talk to is really helpful…
Everyone I talk to is really helpful and nice!
Insurer: Pumpkin
By: mgp
Awesome Ins!
My dog is almost 12. Finding insurance for her is almost impossible but Prudent gave her a policy and now I can rest easier knowing she is covered for any future issues
Insurer: Prudent Pet
By: Teresa POPE
I sent in two claims for my cat’s…
I sent in two claims for my cat’s treatment about six weeks ago. Today I received two checks in the mail that covered a good portion of the billing. I appreciate The thorough review of my claim and the subsequent payment.
Insurer: Embrace
By: Ron Kemper
Dishonest company
I have found Trupanion to be a very dishonest company. When I originally bought the policy I was lead to believe my premium would never go up. It has gone up by about 500% since then. They also lump things into pre existing conditions to avoid paying claims. Even after receiving notes from my vet stating otherwise. They also no longer pay my vet directly so I have to lay out the cost and wait for reimbursement. They did cover an emergency surgery a year ago hence the 2 stars. My dog is a senior dog now so switching insurance companies is not an option. Would not recommend. Buyers beware!
Insurer: Trupanion
By: Jonathan Venegas
Great Experience!
This is my first time having pet insurance on my 3 fur kids! Pets Best is easy to submit claims and easy to have any questions answered. They even called my vet when I didn't have what was needed!
Insurer: Pets Best
By: Angel Hickman
Very helpful
Very helpful support line. Also a quick approval of claims with clear EOBs.
Insurer: Pets Best
By: Suzanne
Descent service, until your dog ages
I paid for pet insurance 11 years and hardly used it; We chose our pet from a breeder of merit. We feed her premium foods, have regular exercise and vet exams. Now that our dog is 11 years old, the price for insurance skyrocketed!!! It is no longer cost effective for us to pay the very high premium with a very high deductible. It ended up we paid for pet insurance for 11 years (around $7000) Instead, I wish I had opened a savings account for our dog to have money for vet bills as she ages!!
Insurer: Embrace
By: Cathy Phillips
Quick and accurate answers
Quick and accurate answers, and my problem was solved.
Insurer: Nationwide
By: jan zucker
Submission of Claim
Claim Form is easy to submit online, allowing upload of documents.
Insurer: Embrace
By: Dr. Verdell Marsh