154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 21, 2023

I had a complicated question and…

I had a complicated question and solution. Kelsey was patient and efficiently made the necessary adjustments and answered all my questions. Thank you I am very impressed with her service.

Insurer: Fetch

By: Kathy Plamondon

August 21, 2023

Excellent Experiences

This is the third time that I have had to contact or file a claim with Embrace. I have had other insurances before, but my experience so far with this company has been impeccable. The customer service representatives are friendly, knowledgeable, and personable. Every request or question that I have had has been resolved promptly. I am extremely happy with Embrace and will recommend it to other pet owners I know.

Insurer: Embrace

By: Luke Abney

August 21, 2023

This company is ridiculous

This company is ridiculous. I've sent them numerous documents over and over and its like they don't keep records. I'm so frustrated and done with them.

Insurer: Fetch

By: RaNae Mitchell

Verified August 21, 2023

Quick and Easy

Quick, responsive, and easy to use

Insurer: Fetch

By: Lisa Stewart

Verified August 21, 2023

Ease of processing a claim

So far processing has been good

Insurer: Spot

By: HILARY GILYARD

Verified August 21, 2023

Great Pet Insurance Company

I have had pet insurance with this company for 8+ years. They are honest, trustworthy, organized, knowledgeable and have great communication. They have a great app and they process any of my claims in a timely manner. I would highly recommend Fetch Pet Insurance.

Insurer: Fetch Canada

By: Rosemarie Waterhouse

August 21, 2023

Easy claim experience

The claims process was seamless and easy.

Insurer: Embrace

By: Christina Kroll

Verified August 21, 2023

Can’t get anything covered

Can’t get anything covered. Would need an extreme scenario to go past deductible, and even when I did go past the deductible and needed prescription food they never cover it, feels like paying for nothing

Insurer: Figo

By: Austin

Verified August 21, 2023

This Company Delivers

I had a large claim for my 11 year-old dog. The process was super easy. The communication and response were very timely. I was thrilled with the coverage. The company did everything it promised. I had no delays or issues. Outstanding service and coverage.

Insurer: Fetch

By: Becky Bullock

August 21, 2023

Mixed Review

Our experience is a bit mixed. I guess, in retrospect, make sure you understand how preexisting conditions work. Here's the good: Quick enrollment (through my employee benefits package). Excellent mobile app. Easy way to submit claims. Cons: Preexisting conditions also excludes euthanasia. They consider that a "treatment". Go figure. So, make sure to carefully read the exclusions and question everything. The fact that euthanasia is a "treatment" is sort of a slap in the face. On top of that, they excluded IBD, not cancer. The latter is what my pet died from. In Summary: If you're going to get pet insurance, get it when you get your pet so there are (hopefully) no preexisting conditions.

Insurer: Nationwide

By: PKS

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