154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 21, 2023

Can’t get anything covered

Can’t get anything covered. Would need an extreme scenario to go past deductible, and even when I did go past the deductible and needed prescription food they never cover it, feels like paying for nothing

Insurer: Figo

By: Austin

Verified August 21, 2023

This Company Delivers

I had a large claim for my 11 year-old dog. The process was super easy. The communication and response were very timely. I was thrilled with the coverage. The company did everything it promised. I had no delays or issues. Outstanding service and coverage.

Insurer: Fetch

By: Becky Bullock

August 21, 2023

Mixed Review

Our experience is a bit mixed. I guess, in retrospect, make sure you understand how preexisting conditions work. Here's the good: Quick enrollment (through my employee benefits package). Excellent mobile app. Easy way to submit claims. Cons: Preexisting conditions also excludes euthanasia. They consider that a "treatment". Go figure. So, make sure to carefully read the exclusions and question everything. The fact that euthanasia is a "treatment" is sort of a slap in the face. On top of that, they excluded IBD, not cancer. The latter is what my pet died from. In Summary: If you're going to get pet insurance, get it when you get your pet so there are (hopefully) no preexisting conditions.

Insurer: Nationwide

By: PKS

Verified August 21, 2023

I’m not sure since I haven’t used Spot.

I’m not sure since I haven’t used Spot.

Insurer: Spot

By: John MacIntyre

Verified August 21, 2023

There should not be a trial period when…

There should not be a trial period when you sign up because you never know the situation there is not a trial period when you take the money out of someone account

Insurer: Trupanion

By: customer

August 21, 2023

Pets Best is the best pet insurance

Pets Best is the best pet insurance. Easy claim submission and payment. Great customer service. If looking for a pet insurance look no further.

Insurer: Pets Best

By: Jeannine Fullen

Verified August 21, 2023

Caring, respectful customer service..

Customer service is excellent, claims take a long time tho. Sometimes they need vet's notes too many times. But coverage is great but expensive $$$

Insurer: Fetch

By: customer

Verified August 21, 2023

Answered all my questions and helped me…

Answered all my questions and helped me choose the best option for my Karma girl.

Insurer: Prudent Pet

By: Michelle Hanks

Verified August 21, 2023

carefully read and understand what is/isnt part of your policy

I have yet to really see the value here. I have a French bulldog puppy so im keeping this for peace of mind, but also considering just reserving a credit card for surprise expenses instead. what figo does reimburse for at least happens quickly. just be clear that this isnt a charity and not everything you think is covered as a result of their marketing is as it seems.

Insurer: Figo

By: customer

Verified August 21, 2023

The service is really good

The service is really good, they have helped my dog in many ways which I am thankful for. This service is easily contacted and I have had no complaints.

Insurer: Fetch Canada

By: Cecile Lasco

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