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Very easy to negotiate
Very easy to negotiate. Quick response and quick payment. They answered my questions quickly and made the process easy
Insurer: Fetch
By: Carol
I was lied to I was told that when if I…
I was lied to I was told that when if I adopted an animal from the shelter and signed up within 24 hours for insurance the 15-day wait would be waived. I am being asked for the same documentation that I have submitted on multiple occasions even though I signed up for the wellness benefit as well.
Insurer: Fetch
By: RAFAEL V
Great customer service
Great customer service! We adopted an 8 month old puppy from the Tampa Humane Society and suggested that we purchase pet insurance and we are very grateful that we did. It was discovered by our veterinarian that our puppy needed surgery for a hernia and needed to see a soft tissue surgeon due to the location of the hernia. The surgery cost was $4,300, and it was covered by the pet insurance, we were reimbursed 80% of the cost. We highly recommend this pet insurance!!
Insurer: Fetch
By: Elizabeth Toledo Salabarria
Emergency care
My dog had an emergency in another state. With my insurance and meeting the deductible for the year I was able to get my 80%.
Insurer: Fetch
By: Sindy Carpency
Fast response
Fast response, detailed explanation of benefits, friendly service, reimbursement arrived via direct deposit. I feel very good about my monthly insurance payments because I know that Embrace will be there when vet bills come up for a senior kitty.
Insurer: Embrace
By: Mozzer
Insurance
so far I havent used the insurance, as it is not effective until the 26th. will start using once policy is effective. seems reasonable in price. will let you know. Thank you.
Insurer: Spot
By: Doreen Sowers
Prompt response and answers to…
Prompt response and answers to questions.
Insurer: Trupanion
By: Luba
Easy to understand what I was signing…
Easy to understand what I was signing up for.
Insurer: Trupanion
By: Bristow VA
Chat was very helpful in explaining how…
Chat was very helpful in explaining how the deductible works.
Insurer: Trupanion
By: Fran
Misleading deductibles
When you start running the numbers, you will realize that you were paying far m ore than 20% deductible. Great example ER visit 437. They do not cover the ER charge which was 195. Which means my actual deductible was almost 50%, not 20%. They do not cover vet fees or ER fees. This is a workaround to not actually tell you exactly what they charge as a deductible. It's a dishonest practice. And I would stay as far away from healthy paws as I could. Unfortunately I've had them for 4 years and my dog is seven. So going somewhere else is going to be costly but I truly dislike deceptive trade practice.
Insurer: Healthy Paws
By: Deborah Lira