154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 20, 2023

Delay and Confuscate

This company insists on not paying for over $3k in medical bills (the total amt was over $18k.) They claim my baby's epilepsy was the reason he was hospitalized rather than the fact that he had a life-threatening infection. It happened Nov 22. They paid some, then denied the appeal for the rest Aug 23 (9 mo later.) Now I have to do a 2nd level appeal for which they are allowed another 6 mo to complete. This is appalling and unacceptable when I pay them top dollar for insurance for my pets. If you have a better insurance provider, keep them.

Insurer: Pets Best

By: Jamie

Useful
August 20, 2023

Met Life

Best thing I ever did. Met Life has been awesome. Answering all my questions and emails promptly. Ease of claims. Quick, fast returns!

Insurer: MetLife

Veterinarian: Oak creek Veterinary Care

By: Tracy

Useful
Verified August 20, 2023

Reasonable prices

Fast easy service

Insurer: Spot

By: Grace Gembe

Verified August 20, 2023

rejoining

rejoining, appreciate Trupanion

Insurer: Trupanion

By: ANNETTE REVIS

Verified August 20, 2023

I've never had such a smooth experience…

I've never had such a smooth experience with an insurance company. It costs a bit more to insure my pet here, but they've covered every applicable claim without an issue. My pet is better cared for because I don't have to worry about costs, which is the point really. Highly recommend

Insurer: Embrace

By: Lisa

Verified August 20, 2023

Easy Claim Process

It was easy to file a claim and my disbursement was sent quickly.

Insurer: Fetch

By: Sherri E.

Verified August 20, 2023

The person who attended me is…excellent

The person who attended me is excellent, explained everything very well and the benefits of having Trupanion.

Insurer: Trupanion

By: Sharon Rodriguez

Verified August 20, 2023

Carole was awesome

Carole was awesome

Insurer: Trupanion

By: Le Anne Kruer Scott

August 20, 2023

I just began

After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.

Insurer: MetLife

Veterinarian: Rye Harrison Vets

By: Rob

Useful
Verified August 20, 2023

Easy process and updates along the way is appreciated!

To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.

Insurer: Fetch

By: Johanna W

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