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It was so easy
It was so easy, but I can gat into my members log -in
Insurer: ASPCA
By: Kelly Dean
Great service
It's an amazing company that I feel safe having take care of my cat.
Insurer: Figo
By: customer
SPOT insurance is a fraudulent company…
UPDATE: After the response from SPOT I would like to add that every follow-up from SPOT I was given a different reason for denial. I stand by my fact-based review that SPOT is a fraudulent company and will purposely deny claims. SPOT insurance is a fraudulent company that refuses to cover vet bills. My dog was seen for an ear infections related to wet ears. SPOT denied the claim because my dog had previously been seen at an emergency vet when she rolled in grass and had foxtails embedded in her ears. SPOT stated that my pet had a pre-existing condition of ear infections which is untrue because foxtail removal from ears is NOT related to allergies or infections. Spot then claims that my dog was diagnosed with allergies and allergies are a non-curable condition therefore SPOT will not cover any visit or prescription related to allergies. SPOT then continues to state that my dog's ear infection is related to allergies. My dog was NEVER diagnosed with allergies or seen by a vet for allergies until the visit when I submitted a claim. For each claim and each appeal I have filed I have been given a different excuse as to why my claim was denied. I was a customer for a few months which is why I believe my claim was denied because SPOT would not have received enough money in premiums to cover the cost of the claim reimbursement. If the excuses for denial were consistent I would be more likely to believe that SPOT was not a fraudulent company, however they know what to say and how to manipulate medical records to deny payment for a claim.
Insurer: Spot
By: Sarah Gilmore
Great Customer service
If you have an issue/question someone will take the time and call you.
Insurer: Embrace
By: Cel Garza
essential wellness doesn’t cover…
essential wellness doesn’t cover enough, i’m losing money with it
Insurer: Pets Best
By: Alexa Shulman
SPOT is a fraudulent company
SPOT insurance is a fraudulent company that refuses to cover vet bills. My dog was seen for an ear infections related to wet ears. SPOT denied the claim because my dog had previously been seen at an emergency vet when she rolled in grass and had foxtails embedded in her ears. SPOT stated that my pet had a pre-existing condition of ear infections which is untrue because foxtail removal from ears is NOT related to allergies or infections. Spot then claims that my dog was diagnosed with allergies and allergies are a non-curable condition therefore SPOT will not cover any visit or prescription related to allergies. SPOT then continues to state that my dog's ear infection is related to allergies. My dog was NEVER diagnosed with allergies or seen by a vet for allergies until the visit when I submitted a claim. For each claim and each appeal I have filed I have been given a different excuse as to why my claim was denied. I was a customer for a few months which is why I believe my claim was denied because SPOT would not have received enough money in premiums to cover the cost of the claim reimbursement. If the excuses for denial were consistent I would be more likely to believe that SPOT was not a fraudulent company, however they know what to say and how to manipulate medical records to deny payment for a claim.
Insurer: Spot
By: Sarah
I haven’t used the insurance
I haven’t used the insurance, therefore I can’t rate, but had to put a star in to continue!!
Insurer: Figo
By: customer
Very easy app
Very easy app. Love to be able to take a photo in the all. AI works really well. Quick response once claim is accepted
Insurer: Figo
By: Gary
Find every excuse in the book not to…
Find every excuse in the book not to cover costs. I pay $200 a month, (started at $180 and will now be increasing to $220 a month) but that’s besides the fact. I was taking her to a hydrotherapy place that was recommended by my vet at a place where the hydro therapist has the credientials. Was told it won’t be covered because the contract states “direct supervision” but in the policy it states OR a qualified professional with the specified credentials. See policy listed below. It must be recommended by your veterinarian and provided by or under the direct supervision of a licensed veterinarian or a qualified professional (e.g., a registered and credentialed member of the Canine Rehabilitation Institute and/or the American Association of Rehabilitation Veterinarians). Additionally, my dog had one lump on her neck at 5, I registered her at 9 years old and she is now 11. I was denied any financial deductions towards lumps or bumps on her body that have developed within the last year because of the one lump on her neck. It’s absolutely ridiculous and they find any way to get out of helping cover costs of vet bills. You’re better off putting money in a delegate fund and just paying out of pocket.
Insurer: Trupanion
By: ar
I got Figo insurance for my new puppy…
I got Figo insurance for my new puppy and took her to the vet yesterday. I uploaded my claim and heard back right away.
Insurer: Figo
By: juliet