154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 22, 2023

Thank goodness I had pet insurance!

My Oscar is my "heart" cat. He is so loving and has quite literally saved my life, (woke me up in the middle of the night tapping my face, alerting me to a blood sugar level of 40). I won't lie...I has recently been grumbling about how much I was paying for pet insurance on my three cats, and was thinking I could just put that premium into an interest bearing savings account. Well let me tell ya, there is no way I'd have had enough to cover Oscar's bill to save his life! It was many thousands of dollars and the insurance paid 90% of it. I'm so GLAD I'd paid for their insurance for so long! I won't be grumbling about it again, I can tell you!

Insurer: Trupanion

Veterinarian: Tier 1

By: Karen

Useful
Verified August 22, 2023

Tessa

Thank you for your quick response to my claim for Tessa. You made a very stressful time less stressful with the ease of filing the claim and your professionalism in handling it. Thank you!

Insurer: Trupanion

Veterinarian: Fenton River Tolland Dr. Brown Dr. Plante

By: MaryBeth

Useful
August 22, 2023

LOVE THIS INSURER!

IT'S pretty easy to put in claims with Met Life and most things I thought were covered really are. Love the peace of mind knowing if anything catastrophic happens, Deacon will be covered.

Insurer: MetLife

Veterinarian: Manchester Animal Hospital, Manchester NH

By: Vicky

Useful
August 22, 2023

very easy to make an online claim

Very clear instructions, claim process very easy

Insurer: Embrace

By: Elaine C.

August 22, 2023

Unacceptable claim process time

It took 4 weeks to get my dogs claim processed. I feel like that's way too much time. If my premium is late, they would cancel me. If they take forever to process a claim, they say "we're busy" processing a lot of claims. They had always been really good before. Don't know why the change but they need to go back to the way it was.

Insurer: Pets Best

By: Guardrail

Verified August 22, 2023

The process is easy to submit a claim…

The process is easy to submit a claim and very easy to do on the website. The resolution of the claims is rather quick.

Insurer: Embrace

By: James Rode

August 22, 2023

1 claim approved on 8/10/23 money still…

1 claim approved on 8/10/23 money still not deposited in my account as of 8/22/23 2nd pets claim sent in on 8/03/23 still not processed as of 8/22/23 Taking to much time paying claims

Insurer: Pets Best

By: Richard J Borsa Jr.

Verified August 22, 2023

Figo paid almost 3/4 of my ten grand…

Figo paid almost 3/4 of my ten grand bill for my dog who had a herniated disc in April. No hassles and my bills were paid promptly. My dog had a successful surgery and can run and walk again!

Insurer: Figo

By: customerSherrill Adamcik

August 22, 2023

Horrible insurance company

Had them for last 3 year and they never want proccess claims. They try to find a way to not pay In 3 yrs paying $75 per month they only paid $48 for one claims. What’s the point on getting insurance if YOU are looking for ways NOT pay - Shame on this company I cancelled and went to anther provider

Insurer: Healthy Paws

By: Rick

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

We’re sorry you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care and the office visit fee (vet exam, emergency exam, recheck or consultation). Anyone visiting our website can see this information on our “Benefits, Coverage and Exclusions” page. Since the majority of your claims fell into one of the above categories, we could not provide coverage.

Verified August 22, 2023

Figo’s a Go

Claims process was quick and easy

Insurer: Figo

By: Marcy

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