224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to make our claim
It was all very easy to make our claim. The dog ate a chocolate advent calendar. We took her to the vet and called Furkin to see if it was covered. Yep, it was. They emailed me a form, I filled it out and filed by email and we were paid shortly thereafter.
Insurer: Furkin
By: Marian
Very poor
Very poor I have had insurance for almost a year and still struggling to get paid for my dog’s first claim
Insurer: Embrace
By: Sanjeev Rai
Terrible customer service I made a huge…
Terrible customer service I made a huge mistake of getting insurance with you AGAIN. You scheduled a call back with me that never happened your employees are NOT knowledgeable, often times rude and just not helpful.
Insurer: Sonnet
By: Ivana
Very grateful for this insurance!
Embrace answered my call and I was able to speak with a friendly CSR within 3 minutes. They gave me the info I needed very quickly. My claims were paid out within 3 weeks, which is not super fast, but they did it with minimal effort on my end so that was nice.
Insurer: Embrace
By: Rachel H
I was having trouble send a scanned…
I was having trouble send a scanned document for a claim. Customer service walked me thru the process and it worked just fine. Great service.
Insurer: Spot
By: Michael V
Slow to pay/approve claims without…
Slow to pay/approve claims without providing an acceptable reason for doing so.
Insurer: Embrace
By: kadventure kadventure
Fast and efficient service
I have had great service through this pet insurance. Claims are paid quickly. I love the App and that reimbursement can be made electronically.
Insurer: ASPCA
By: Donna
Stay away
Stay away! This is the worst insurance company I have ever dealt with; I rue the day I signed up with them, and am in the process of switching companies. Sonnet, it turns out, buys its insurance from another company it seems.
Insurer: Sonnet
By: John
my only experience was enrolling which…
my only experience was enrolling which was easu
Insurer: Spot
By: elizabeth collins