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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome experience
Awesome experience, great company to choose. Would recommend to my friend and family.
Insurer: Pumpkin
By: Anita
My premium has more than doubled in…
My premium has more than doubled in just a few years, and despite having repeated claims for the same reason, Trupanion has found ways to categorize them differently so deductibles are not met. I have gotten very little paid out despite massive premiums, and will be changing providers shortly.
Insurer: Trupanion
By: Jeremy
Benjis ER Trip
My favorite old mixed terrier with a lot of anxiety had a knee that was bleeding and he doesn’t like you to touch his feet couldn’t get a hold of his vet so I had to take him to an ER where they had to sedate him in order to examine him. Complete nail avulsion. Ughh submitted my claim to pets best insurance within less than two weeks I had my reimbursement..fast painless process, highly recommend for your Pet Insurance!
Embrace is very easy to work with.
Embrace is very easy to work with.
Insurer: Embrace
By: Jane Jackson
Stress-Free Claims
"My dog has had a couple illnesses in his life, the most recent requiring multiple appointments and tests. After each visit I would get an emailed receipt from the vet and upload a new claim. The process is very straightforward and requires only a few steps to complete. The review period is quick and payment for approved claims is received within a few days as promised. No matter how many claims I have submitted, or how much they were for, Pets Best has taken care of them in the same manner. Such a relief! Thank you! "
Read Your Policy Carefully!
I learned that once you ever have a claim and you lower your reimbursement % and raise your deductible amount you can't change it back. AND, this next thing I'm going to describe is the reason I canceled one of my dog's policy. I read an EOB closely and discovered the reimbursement % is taken off DURING the deductible period. Yes. If you have a $1000 deductible with a 50% reimbursement and file a $1000 claim, it goes like this: $1000 - 50%=$500.00 towards deductible, not $1000. If you thought the DEDUCTIBLE was fulfilled, YOU'RE WRONG. In this scenario, you will have to file $1500 in claims to fulfill a $1000 deductible. If you have a $250 deductible with a 80% reimbursement and file a $250 claim, it looks like this: $250 - 20% =$200.00 towards deductible. That's right! Your reimbursement % is calculated DURING your deductible period. BUYER BEWARE!
Insurer: Healthy Paws
By: Wg Newman
Satisfied Customer
Review of my claim was quick and funds deposited into my bank account within a matter of days. I've never had pet insurance before so this was a positive experience.
Insurer: Spot
By: M. M.
Deep Space Exploration
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Ease of process
Pets Best is so easy to use and the customer service is outstanding. We’ve been with them for 5 years now with 4 dogs and they have been a blessing. Claims are easy to file and quick to get reimbursed. Multiple plans to choose from!