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The representative answered all my…
The representative answered all my questions very thoroughly. Guide through everything while I was on the site. Also showed loved to my fur baby over the phone.
Insurer: Trupanion
By: Simba's Mom
Such a simple and straight forward…
Such a simple and straight forward process. Paid quickly.
Insurer: Figo
By: customer
Quick payments
Great experience with Hartville. Payments arrive quickly. Premiums have stayed constant.
Insurer: Hartville
By: Christopher
I cannot recommend Trupanion
My dog spontaneously developed multiple eyelid tumors at about age 6, which were surgically removed on June 1st. Trupanion arbitrarily decided they were two separate conditions (REALLY?! What an AMAZING COINCIDENCE!) thus costing me a second $1000 deductible. They have ignored both the post-surgical lab analysis and my written appeal of July 11th, notwithstanding my numerous attempts to follow up. Despite the placating responses they post on this site, I believe that Trupanion will play these abusive games until there is a class action lawsuit or effective legislation and regulation - both of which I would be happy to support.
Insurer: Trupanion
By: Larry Starr-Karlin
Easy and fast process
Easy and fast process. Love it!
Insurer: Embrace
By: Amanda
Very easy to submit claim
Very easy to submit claim
Insurer: Embrace
By: CharleneR
Long claim turnaround time
I originally submitted my claim on August 14th and it took nearly a month for a resolution. This was for a $1,300.00 bill. If I didn't have the money to pay this bill upfront, I would be in a lot of trouble. I do not like the turnaround times for claims. It also took a long time for me to get a resolution on a basic neuter for my puppy. Not happy.
Insurer: Pets Best
By: Brea
Laura was so kind and helpful and is…
Laura was so kind and helpful and is sharp as a tack she explained so well how to best use our insurance and I feel like I really know how to file a claim as well.
Insurer: Fetch
By: Nikki “coolkid”
Avoid at all costs
The worst experience with any company I have ever interacted with in my life. Avoid at all costs. Their practices are questionable at best and fraudulent at worst. Please do not use them.
Insurer: Embrace
By: Sad
They never cover anything
They never cover anything $88 deductible $444 not covereded $98 covered Fu off
Insurer: Trupanion Canada
By: Miguel Sha