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Easy to use
The ease of the Figo/Pet Cloud App and how knowledgeable everyone is thru the chat support. Price, Coverage and Add-Ons are all pretty decent.
Insurer: Figo
By: Angela
We had Trupanion with our dog that…
We had Trupanion with our dog that passed away, and along the 12 years, Trupanion paid for all of his expenses. 90% They are the real deal..
Insurer: Trupanion
By: Connie Buckingham
Happy customer
I signed up with MetLife Pet Insurance during my companies open enrollment Nov. 2022 with coverage going in effect Jan. 1, 2023. I have had nothing but positive experiences with MetLife and I have filed several claims. Keep up the good job MetLife.
Insurer: MetLife
By: Ann
Insurance that cares & pays... no yearly deductibles!!!!!
Trupanion stood by me when I lost my first Boxer 3 years ago I don't know what I would've done without them by my side. I've referred countless people even strangers to Trupanion and I know of some that signed on and have been just as happy as myself. Not too long ago. There was a story on the today show that was a terrible miss representation of Trupanion. The person they interviewed spoke of and experience with Trupanion that's totally foreign to myself and others that I have recommended to Trupanion. It really upset me because I know how people believe things I see on TV and I just hope and pray that people did their homework before son gone with another insurance company for their pet, if there's one thing that I would change about Trupanion and is the only thing that I would change it's that if they had a credit card top payment for upfront bill to pay the veterinarian so I didn't have to come up with money on the spot I know only one other pet insurance that does that there are other rates are much higher though, because you pay a yearly deductible instead of a per illness deductible for the lifetime of your pet sometimes it is hard to come up with thousands of dollars but I would never stray from Trupanion. In closing I will just say everyone I've ever spoke to that represents Trupanion on the phone has been so kind so patient and always ask about my pet and how he's doing. That's the one I lost and my current boxer I love Trupanion. 🩷
EMBRACE is a Wonderful and Caring company!
I've had my Embrace policy for several years and never had to use it-until now. My fur baby, Puggsley, became ill out of the blue and I tried everything to save him, but sadly I lost him. I called Embrace the day after and wanted to ask what my options were and they were FANTASTIC!!! I was covered to the max amount on my policy and the claims process was very easy. The young man I spoke to was very helpful and caring. I really appreciated this during such a painful time. I will definantely use them again, if I do adopt another pet. Thank you to the EMBRACE team for everything!!!
Insurer: Embrace
By: Donna Rasco
Great and fast response to claims
Great and fast response to claims, very satisfied
Insurer: Pets Best
By: Cynthia
Great claims experience
I wish I could upload a file (pdf) in the app. Other than that it was convenient, quick, and easy.
Insurer: Embrace
By: Angela R
A company that cares
I called AKC as I am looking for insurance for my dog. This has been a very tedious process as every insurance company's coverage is different and it is not easy to find the best one that fits your dog/breed's needs. Alison, the AKC representative, walked me through all the details, from limit/ upgrades to plan coverage/exclusions. She is very knowledgeable when I shared some of the concerns or treatments that I may potentially seek coverage for; she patiently provided all the answers I need. Alison genuinely wanted to help and loved what she does. She shared with me that she is very proud of the type of coverage AKC provides. Choosing a company that cares - both customer and pets, are important to me and I am happy to say that Alison helped me finalize my decision to go with AKC!
Insurer: AKC
By: Beth
ZERO STARS - AVOID NATIONWIDE PET INSURANCE!!!
If I could give this policy zero stars I would!. Do not buy through your employer. Nationwide is NOT on your side. They will find a way to deny all claims and consider everything a pre-existing condition. They will require 12 months of vet records when you submit your 1st claim and then you will need to contact them many times with no positive results. We were paying over a $1K/year for 3 pets and they did not cover one claim. They won't even refund the premiums we have paid since 3/1/23. They are happy to take the premiums. DO NOT BUY THIS PET INSURANCE!!!!
Insurer: Nationwide
By: Michelle Canterbury
Waste of money.
Took well over a month to get it processed and didn’t cover anywhere near the total cost of the charge. It is not even worth it to have insurance. Waste of money. If I only knew it would be this way, I would’ve never paid to have it.
Insurer: Pets Best
By: Justin Croom