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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent Insurance
Ever since we have had Pets Best 1 1/2 years ago, we have received excellent service. We submit the claims and they are great reviewing the claim in a short amount of time as well as giving us most of the money back for our claim.
Insurer: Pets Best
By: Renee Braithwaite
The process to put a claim it is very…
The process to put a claim it is very easy. I also found the coverage amount I received was right on point. The only thing I am not happy with is the large increase in monthly payments with the yearly renewal.
Insurer: Figo
By: customer
My dog tore both of his ACLs
My dog tore both of his ACLs, one in the spring and then the other shortly thereafter in the early fall. both times i simply uploaded the invoice from the surgeon to the healthy paws website and then received a reimbursement check in less than a week. it's an expensive surgery, especially to have twice, and i'm so glad i chose to get pet insurance and chose this company.
Insurer: Healthy Paws
By: Leigh T
$150+ a month and no claims ever approved …
I have paid $150 a month for extensive coverage for my dog for over 2 years. NOT ONE CLAIM has been approved. Not even a claim for $20. Every time they say there is a preexisting condition. Today, my dog went in for an eye infection. She has NEVER had any issues with eyes. They still say it’s preexisting. I’m going to call them, cancel our coverage, and then contact the Better Business Bureau in that order. I don’t know what it would take to have any claim approved!!!
Insurer: Trupanion
By: MAnderson
banfield hospital not accepting your…
banfield hospital not accepting your Insurance
Insurer: Spot
By: Prafulkumar Mistry
Don't pay claims and its takes too long
Don't pay claims and its takes too long
Insurer: Pets Best
By: WEBCLIENT
I been with trupanion over 5 years
I been with trupanion over 5 years All staff there is very helpful, nice and care Last time I called and castomer service representative went beyond and above to call clinic to expedite paperwork so I can get pay faster Recommend everyone this insurance They professional, care and quick to pay benefits I’m Very please with their services!
Insurer: Trupanion
By: Pavel Motylyev
You and Bivvy misrepresented your…
You and Bivvy misrepresented your product to be well pet insurance instead of major medical insurance separately on its own like bivvy used to be. You said I had up until the end of my first month to cancel and I did but I haven't been refunded yet
Insurer: Spot
By: Casey S.
Decent Insurance
Glad to have had insurance while treating my dog for meningitis. Only downside is having to wait a while for claims to be processed and the reimbursement check to come in the mail.
Insurer: Embrace
By: Susan Talamantes