154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim Processing Was Timely
Processing time for my claim was good. I had to print a claim form, fill it out and send a copy by email. The online portal didn’t work for me for submitting my claim. I’m not sure why they wouldn’t pay for sales tax or medical disposal fees, but those were minimal, so overall, I gave them a four star review.
Insurer: Spot
By: Renee Hubbard
Very smooth claims process
Very smooth claims process. Payment received in record time. This insurance has allowed me to financially care for and keep my dog after being diagnosed with serious GI issues. Highly recommend!!
Insurer: MetLife
By: Robin & Juliet
Was easy to understand
Was easy to understand
Insurer: Nationwide
By: customer Cindy
Josh was a pleasure to speak with.
Josh knew exactly how to handle adding Luna to my policy with Ha-na. It was a pleasure speaking with him. You have a great asset with Josh.
Insurer: Fetch
By: Scott Welch
BEWARE OF THE FINE PRINT This pet…
BEWARE OF THE FINE PRINT This pet insurance company catches you with their fine print and loop holes and refuses to cover claims. Newly adopted 4 year old. Took him for a well visit during the 15 day waiting period (because no one at Fetch told me to WAIT FOR ANYTHING for the 15 day "waiting period" was complete. Dog was anxious in the new home so the MD prescribed anti anxiety meds to see if that would help with his adjustment- even though in the 4 years of medical records there was no sign of anxiety. Fetch is denying all claims for anxiety stating that because it was treated in the 15 day waiting period it is not covered. Clearly all they care about is saving money- NOT about the welfare of the dog. Spoke to customer service sup who sent me to a claims sup who agreed that there are many frustrated clients because of this but when I asked if she could do anything for me, like WAIVE that 15 day period she basically said "too bad" we need to stick to our policy
Insurer: Fetch
By: Unhappy customer
very responsive and flexible
very responsive and flexible
Insurer: Spot
By: Chang Cui
If I could give Trupanion 20 stars!
If I could give Trupanion 20 stars I would! Worrying about your pets health and declining condition is hard enough. Knowing Trupanion is there supporting you financially is huge. It would be nicer if I didn’t need them, but knowing I do brings immeasurable comfort.
Insurer: Trupanion
By: Gina A
For FEHB Retirees
For FEHB retirees this process is so easy - I can't believe we did not do this before!
Insurer: MetLife
By: Jenny Liu