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It would be very helpful to have more phone operators…
It would be very helpful to have more operators available to answer phone lines. I have tried several times to reach an Embracer and e ach time there were 40+ callers in line ahead of me.
Insurer: Embrace
By: Cecelia Ramsey
So glad we got insurance. They really do repay!
The ease of submitting claims and they actually do repay you! So glad we purchased this insurance, it’s really helped reduce our financial responsibilities to keep our pets healthy and happy!
Insurer: Pets Best
By: Brandon Rivers
Super quick approval
Super quick approval, money reimbursed within days. We have had nothing but positive interactions since we signed up two and a half years ago. Well worth it for our peace of mind, and appreciate the great customer service.
Insurer: Trupanion Canada
By: Kelly Quenneville
Easy, quick
App is great for processing claim. Easy. Quick
Insurer: MetLife
By: Cyndi
Disgusting practices.
Underwritten by US Fire Insurance which is owned and operated by Crum & Forster who is pure evil. I have learned that most positive reviews for any C & F underwritten companies are likely paid and planted because when you have billions stashed in the Cayman Islands, you can pay for PR. Total garbage company, greedy little roaches.
Insurer: Pumpkin
By: Jamazing
extremely competent and no push back
extremely competent and no push back
Insurer: Figo
By: Janet Gallagher
In the past I have been pleased with…
In the past I have been pleased with this company. I think the service has changed because I have a one year old healthy dog who has an eye infection. We have not used this policy although we have paid the premium for over a year now. The vet visit was very simple. We sent all the information and yet the clinic has been called twice and when I called the company was told it would take 30 days since the dog has not had prior claims. This sounds like a run around. It’s not a costly bill and three forms, the original and two more from the vet, seems excessive to me. Hope your service will be improved or at least go back to your original service. This isn’t worth the hassle
Insurer: Embrace
By: Joan Clawson
You won't second guess guess your decision
I could go on how thankful and glad I am for this company and their helpful staff. Short answer....it feels good knowing that you have coverage for your fur babies and how responsive Trupanion has been for me and my family. I advise all my friends with pets to consider them.
Insurer: Trupanion
By: Beau
Bait n Switch
If your dog has ever had tarter in the past noted in their chart or currently has tarter and is seen for a loose tooth requiring pain medication, forget about Embrace reimbursing. They'll use that as an excuse to deny a claim because they consider tarter a pre-existing condition. Which is absurd because just about every dog or cat has tarter, yet, they advertise they cover dental problems to include extractions. This is bait n switch as far as I'm concerned. I've had my little dog Coco insured through Embrace, with a high deductible no less, since adopting her from a hoarding situation with 45 dogs when she was 11 months old, and they've pretty much denied every claim for one reason or another.
Insurer: Embrace
By: Cindy Stevens
Great service
Great service Everyone is very competent & patient. My questions are always answered in a clear manner. Claims & refunds are done quickly the first few days after you send. Jan T
Insurer: Embrace
By: Jan T