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Great customer service
Great customer service. They were able to help me understand the best way to maximize my benefits, thanks!
Insurer: Embrace
By: Nercy BF
Very disappointed
Very disappointed. I'm in my first year. I took out the insurance when my pet was a baby and I trusted the advertising that they wouldn't make absurd increases. But I've just received an email informing me that my monthly fee is going up from 55$ to 90$. This is complete nonsense, a lack of sense. It's almost double the amount for a pet that's a year and a bit old. Imagine when it's 8, 9 years old. Prepare your pockets, friends. When I called customer service, they told me that they had studied my pet's breed and had to change the price. If they hadn't done this before, do I have to pay? I don't even know if an increase of this level is legally possible, but I'm going to do some research to make sure they're not infringing on my rights as a consumer.
Insurer: Trupanion Canada
By: JULIANA SOARES
Very disappointed. My monthly fee is going up from 55$ to 90$!!
Very disappointed. I'm in my first year. I took out the insurance when my pet was a baby and I trusted the advertising that they wouldn't make absurd increases. But I've just received an email informing me that my monthly fee is going up from 55$ to 90$. This is complete nonsense, a lack of sense. It's almost double the amount for a pet that's a year and a bit old. Imagine when it's 8, 9 years old. Prepare your pockets, friends. When I called customer service, they told me that they had studied my pet's breed and had to change the price. If they hadn't done this before, do I have to pay? I don't even know if an increase of this level is legally possible, but I'm going to do some research to make sure they're not infringing on my rights as a consumer.
Insurer: Trupanion Canada
By: Juliana
This business is crooked as can be!!
This business is crooked as can be!!! Don’t waist your time and hard earned money.
Insurer: Pets Best
By: Albina Beckett
It was so quick and easy and everything…
It was so quick and easy and everything was clearly explained
Insurer: Trupanion
By: Sharon
Great Insurance
BluePearl made it so easy. They submitted the claim for me and Trupion made it very easy and fast
always kind and understanding when i…
always kind and understanding when i have called
Insurer: Trupanion
By: Maria M
So far so good
So far so good, haven't used the coverage yet.
Insurer: ASPCA
By: Nancy
Claim is easy to submit
Claim is easy to submit, though I’d suggest that more reasons for taking pet to vet were listed. Acknowledgement of claim comes after a few days and decision is also quick.
Insurer: Embrace
By: Frances Singh
Initial plan selection
Great experience calling for information on plans and getting my account set up. They were not pushy and were informative.
Insurer: Prudent Pet
By: Michelle Woodruff