219,744+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,744 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Renewing and getting a quote was fast…
Renewing and getting a quote was fast and cost competitive
Insurer: Sonnet
By: Michael
This company is absolute garbage.
This company is absolute garbage. I DO NOT RECOMMEND. This is not spam or a lie. I’m a real person who has a dog insured with this company paid on time every month and got 0 service. My dog had a surgery in APRIL sent in all appropriate paper work they claim that it was a preexisting condition. When he has never been diagnosed with any condition of the such. He went in for a surgery for an issue that popped up for absolutely no reason. I appealed it had to wait 90 days for an answer. MIND YOU there’s no one in claims to speak to, not even email. The email you never get a response it’s automated. Then when you speak to customer service all they say is “we don’t have that information you need to wait. So it 89th day today and I just got an answer on an appeal and they said they need more documents of history from the place my dog went for the surgery. The surgery is the only history he has at that animal hospital and they know that. They are still charging me $90 a month for 0 service. This place is a rip off. If this gets deleted I will continue to post it. If you are a current member I suggest you cancel it because when you need it it’ll be useless. If you’re thinking about joining don’t. It’s full blown fraud what they’re doing.
Insurer: Pets Best
By: Taka Yamada
This was my first experience with…
This was my first experience with submitting a pre-authorization request. The Fetch representative, Ms. Farley, was absolutely awesome in helping me walk through the process.
Insurer: Fetch
By: Pete Hall
Sonnet canceled my policy
Getting car insurance online with sonnet is very easy and user friendly. How ever after getting insurance through them and making an account I received and email saying they were cancelling my policy in a months time and from my understanding my new rate would be over $100/month more than what I was originally quoted.
Insurer: Sonnet
By: Julia
Great Experience!
A big thank you to Monica for calling to follow up on a possible new plan, and for taking the time to go over all the details. In general, it has been a positive experience with Prudent Pet...claims have always been paid back promptly, the customer service reps are all great, and I love the call-back feature when on hold
Insurer: Prudent Pet
By: Adam R
Super price
Great price for what I could get! I have already recommended to my friends.
Insurer: Sonnet
By: Qingxue
Great experience with this company!
Great experience with this company!! I highly recommend it!!
Insurer: Fetch
By: Isabel Anzola
They make it so easy to give my pets…
They make it so easy to give my pets the care they need without stressing over the cost if something urgent happens. Can’t recommend enough. Claims process is absolutely painless.
Insurer: Pets Best
By: Meghan Miller
Simple process to order insurance
Simple process to order insurance. It was easy, and quick. The only complaint I have is physical address of where my car is parked; and my Legal PO Box that Canada Post has given me. Turns out that Sonnet doesn’t like rural Canadians. As it’s taken far too long to get my address correct.
Insurer: Sonnet
By: Noah
I called a few companies to insure a…
I called a few companies to insure a classic car and was able to get any coverage, I was able to get cover with Sonnet, I ended up just buying a used car and was able to switch my policy within minutes, no hassle and it was super easy, also no waiting for proof of insurance I could download all my documents and policy information the next day.
Insurer: Sonnet
By: Johnathan