154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 05, 2025

Love ❤️ MetLife!

Love ❤️ MetLife!! Never had a problem and they are very fast on getting my money back to me!! So glad I chose them for my pet insurance!!

Insurer: MetLife

By: DC

Verified October 05, 2025

MetLife gives us a a peace of mind for our pet!!

I have had other pet insurance and MetLife service is undoubtably the best. They are very responsive and have amazing customer service. When submitting a claim they frequently update you with status. I also appreciate the claim report of what they covered. I love the transparency! We are very pleased!!

Insurer: MetLife

By: Julea Casel

Verified October 05, 2025

I’ve never had a bad experience with…

I’ve never had a bad experience with MetLife pet! When I’ve had to call customer service is always great and I’ve never had problems with claims being denied.

Insurer: MetLife

By: customer

Verified October 05, 2025

MetLife is hands down the best pet insurance.

I’ve been recommending MetLife to all the fur parents I know. I’ve been with other (very good) pet insurances companies but MetLife trumps them all. My 2 puppies are my entire world -as were my 2 previous dogs- and not only is submitting claims at Met easier (upload documents on their app) they are also faster at reimbursing than my previous insurance companies. Also, their customer service is top notch. I only give my fur babies the best and that’s why I am staying with MetLife in perpetuity.

Insurer: MetLife

By: Janelle K

Verified October 05, 2025

Great experience going on second year

Great experience going on second year Easy to do claims when need

Insurer: MetLife

By: customer

Verified October 05, 2025

They make submitting things easy and…

They make submitting things easy and when you ask questions they are very friendly and helpful

Insurer: MetLife

By: customer

Verified October 05, 2025

Disappointed in the coverage.

Disappointed in the coverage.

Insurer: Spot

By: Mr Rodney J Herr

October 05, 2025

We use Fetch for now our dog and 2…

We use Fetch for now our dog and 2 cats. They are great! I do love the ease of using the app on my phone for claims. I’ve never had any issues and love that we have coverage for when it counts. When I enrolled our kitties though….i wasn’t asked how to spell one of their names and I was a bit offended that they didn’t spell it right. But that also was a quick easy fix on the app!! 👏🏼👏🏼👏🏼

Insurer: Fetch Canada

By: Loretta Deeter

October 05, 2025

$$$medications

Very easy to file claim. Quick response time and payment received within a few days. Pets Best has helped me before with unexpected expenses and it’s a sense of comfort they are there to help with medical care for my dog.

Insurer: Pets Best

Veterinarian: Salmon Brook Veterinary Hospital

By: River

Useful
Verified October 05, 2025

Would not recommend

We have had Trupanion insurance for four years and although our claims have been approved, we have received very little reimbursement due to the deductible structure. It’s very disappointing because the monthly charge keeps going up without the benefit of repayment for services. I would not recommend.

Insurer: Trupanion

By: Laura

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