154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 17, 2023

I had no issues with Figo Insurance

I had no issues with Figo Insurance. Everything went smoothly when I filed a claim.

Insurer: Figo

By: Edee

September 17, 2023

READ 1 STAR REVIEWS.

I was just about to sign my 2 new kittens up with trupanion until read through the 1 star reviews. I hope people will read through them and take them seriously. I also belive trupanion has or pays people to leave 5 star ratings like Amazon does. Read the reviews on reddit!!!

Insurer: Trupanion

By: Gabriel Duley

September 17, 2023

Embrace is BEYOND an excellent company!!!!

Embrace is an excellent insurance company! They are fair, professional and pay claims timely without haggling with their customers. This insurance was a godsend when my puppy broke his leg. Over $7000.00 of medical bills. They paid every cent except my deductible. They cared and followed up on his condition. I Highly recommend Embrace to any pet owner.

Insurer: Embrace

By: Nancy Barron

September 17, 2023

No Vets at WhisperDocs!

I called WhisperDocs, the after hours veterinary help line for Pet's Best, for my 4 y/o Cocker Spaniel and asked to speak with a veterinarian. I was told that I was speaking to a veterinary "nurse" and that NO VETERINARIAN TALKS TO CUSTOMERS ON THE 1-800 PHONE LINE!!! This vet "nurse" was unable to help me with my dog's issue but would not let me speak to a vet. They are in the building but will not come to the phone. PET'S BEST PET INSURANCE states on their website that they provide access to this helpline when you enroll your pet in their insurance and they further state that "A VETERINARIAN IS ALWAYS AVAILABLE TO SPEAK WITH YOU." I called to express my concern to customer service & was told she would forward my concern to management. A couple weeks later, I received a voicemail from customer service stating that my issue was sent to upper management and because it is an upper management issue I will not be receiving a call back or any response. I should just know that my concern was relayed to the appropriate people. How can this pet insurer promise a benefit and then not make it available to paying pet insurance customers??? Isn't this fraudulent advertising??? Please help me get the message out. An "A" or "A+" rated business should not be promising benefits which they know they are not providing. Not sure of exact date of experience with WhisperDocs, but it was within the past two months. Gayle G. APRN, MSN, MBA Addendum: After reading the reply from Pet's Best Pet Insurance, it is clear that they do not make a veterinarian available to you as a customer as they state they do on their website. If they did make a veterinarian available, you can bet they certainly would have said so given the opportunity. Beware!!!

Insurer: Pets Best

By: Gayle Gwozdz

Verified September 17, 2023

Quick response

Quick response

Insurer: Fetch

By: Sharon Hale

Verified September 17, 2023

Easy to navigate website and coverage…

Easy to navigate website and coverage options that best meet our needs.

Insurer: Spot

By: Patsy

Verified September 17, 2023

Quick response

Easy to submit invoice from vet and and received the deposit in my account within days. Thank you, Figo

Insurer: Figo

By: Carol

Verified September 17, 2023

Quick turnaround on our 1st claim.

Quick turnaround on our 1st claim.

Insurer: Figo

By: customer

September 17, 2023

I submitted several claims and they were addressed the same day. One even being completely processed and payment sumbmitted.

I submitted several claims and they were addressed the same day. One being completely processed and payment submitted.

Insurer: Pets Best

By: Carolyn Miller

September 17, 2023

Great

Professional and friendly staff

Insurer: Embrace

By: Moataz Alasadi

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