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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick and Easy Claim
I made a claim and was reimbursed within 24 hours! The speed, ease and accuracy of the system is unbelievable. So easy. In this hectic season, this was a relief. Thank you!
Insurer: Figo
By: Micah Hester
It is a terrible service
It is a terrible service, first I call and ask for pre-approval for an operation with a budget of $950, they said yea everything is ok after I was with FIGO 3 years for the insurance that I never used, they approve the operation and then I make the claim and they tell me that my policy was renewed automatically and they can’t cover the cost of the operation because the terms had been changed in the new policy, obviously all this changed to your convenience. This service is useless, it is terrible they never telling me nothin about the change, they just decided change this year.
Insurer: Figo
By: Ali Quintero
Very Pleased with Pumkin…
Nearing end of my first year with a pet policy from Pumpkin and they have been great. Especially since they went paperless, the service, processing time, payment and communication have all been wonderful!! Very pleased & renewing soon.
Insurer: Pumpkin
By: WB
I love the quick response on claims
I love the quick response on claims. I filed a claim and received my payment way faster than I expected.
Insurer: Figo
By: Donna R
Fast
Fast, friendly service. Definitely would recommend
Insurer: Figo
By: Joe
My question were answered
My question were answered
Insurer: Figo
By: Mitra
The girl that did my sign up was…
The girl that did my sign up was absolutely wonderful and very patient. Great customer service.
Insurer: Trupanion
By: customer
Responsive
Figo representatives are always on top of whatever question I have - and make it easy to understand any issues. I have 6 cats insured - so - I find FIGO to be as affordable as possible under ths cirmcumstances. I also like that claims are processed quickly and funds are deposited directly into my bank account.
Insurer: Figo
By: Carol Balfe
Kelsey was amazing from start to finish.
Kelsey was amazing from start to finish.
Insurer: Fetch
By: Danny Antonopoulos
The claim experience was awesome
The claim experience was awesome! Just uploaded the allocated bill and I received my check.
Insurer: Embrace
By: Cindy Perez