154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 30, 2023

The Best

Trupanion has never given me any problems with my claims, they expedite them quickly and it takes a lot of pressure off the client. Their customer service is impeccable

Insurer: Trupanion

By: Ms Daphne Jarrell

Verified September 30, 2023

It’s easy to file a claim

It’s easy to file a claim. It’s not hard to communicate with a representative.

Insurer: Spot

By: Belle Laborte

Verified September 30, 2023

great experience

Added a second pet. It was easy to do! I had a few questions and the CHAT representative was extremely helpful. I love Trupanion!

Insurer: Trupanion

By: Diane

Verified September 30, 2023

I purchased coverage by mistake and…

I purchased coverage by mistake and have not been able to get in contact with anybody about it for over a week. I do not want to be charged again for this service. Chewy was half the price for better coverage , but when I returned that page to finish signing up after comparing rates, trupanion came up as a pop up on my screen and I mistakenly purchased coverage. Since chewy utilizes aspects of trupanion and lemonade, as stated in their terms, I thought this was why. I do not want coverage through trupanion and no routes to explain this have been met w any customer service.

Insurer: Trupanion

By: Milo Torres

Verified September 30, 2023

Good customer service! The representative walked me through…

The representative walked me through the coverage and was very helpful with his responses to my questions.

Insurer: Trupanion

By: REMcustomer

September 30, 2023

Amazing pet insurance

We have had MetLife pet insurance since our dog was a pup and they have always taken great care of us. Their claim service is so easy and communication is always there if we ever have questions. Highly recommend

Insurer: MetLife

By: Jennifer

Useful
Verified September 30, 2023

Fast Claim Processing and People Who Care

We’ve had healthy paws for about a year. We adopted a dog who lived on the streets as a puppy, and wanted the security of a plan that didn’t have out of pocket maximums, as we weren’t sure what to expect. Healthy Paws processes claims very quickly, and even takes the time to follow up and ask how the animal is doing. Their rates are very reasonable. I’d highly recommend.

Insurer: Healthy Paws

By: Andrew Willman

September 30, 2023

Reimbursement great

So much peace of mind to know puppies are protected

Insurer: MetLife

Veterinarian: Western pet health

By: diane

Useful
Verified September 30, 2023

This was my first claim with Spot…

This was my first claim with Spot Insurance. It was as easy as they said it would be. You take a picture of the receipt and send it to them. They keep you informed of the status

Insurer: Spot

By: Jennifer Wilson

Verified September 30, 2023

Real easy to tlk too and changes can be…

Real easy to tlk too and changes can be made easy also. And reps are very knowledgeable and respectful

Insurer: ManyPets

By: Robert Sanchez

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