154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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User Friendly
Easy enrollment and easy to submit claims through the web site.
Insurer: Spot
By: Miguel Demartini
Easy to use
Easy to use! Customer service is so helpful too!
Insurer: Spot
By: Kaitlyn Berger
Rachel is wonderful to work with!!
Rachel is wonderful to work with!!! THANK YOU! I am so grateful to have this insurance and the guidance of the team I am working with at Trupanion!
Insurer: Trupanion
By: Shawn Kent Hayashi
Love Healthy Paws
Healthy Paws provides exceptional pet insurance. The Healthy Paws coverage is an extremely good value. The best part about Healthy Paws is that they actually cover your pet's medical expenses and don't try to figure out ways to not pay (which was the case with a previous pet insurance company we used). You get true piece of mind with Healthy Paws at a very fair price. Plus the Customer Service representatives are all friendly and knowledgeable.
Insurer: Healthy Paws
By: Peter Kimes
Friendly and helpful.
They were very friendly and helpful. Answered any questions that I had.
Insurer: Trupanion
By: Cynthia Eckard
Ely was great and very helpful
Ely was great and very helpful. I had a lot of questions and she answered every single one and really made the whole process easy and simple. Would highly recommend trupanion!
Insurer: Trupanion
By: Colby
Love Healthy Paws
Healthy Paws provides exceptional pet insurance. The Healthy Paws coverage is an extremely good value. The best part about Healthy Paws is that they actually cover your pet's medical expenses and don't try to figure out ways to not pay (which was the case with a previous pet insurance company we used). You get true piece of mind with Healthy Paws at a very fair price. Plus the Customer Service representatives are all friendly and knowledgeable.
Insurer: Healthy Paws
By: Peter
We're only crazy to not have had insurance for our other dogs!
We're only crazy to not have had Pets Best insurance for our dogs. Our Siberian husky. Mika. Has had a major surgery which we were caught off guard about!!! Pets best paid all of the bills, in full. As soon as they were presented. Pets best is the best. And we've been telling people about this and they have been getting it for their pets ! The absolute best thing 🙏❤️
Insurer: Pets Best
By: CustomersUSAN AND eD bONI
This was my first time using this it…
This was my first time using this it was very easy my questions were addressed.
Insurer: Pets Best
By: Jak
Horrible Experiences
First of all, their turn around time for completing claims is awful. Over a month. I had a multi pet plan. The claim for one of my dogs who I had to put to sleep, was denied, first because they said my vet didn't sent records. How about you call me first so I make sure records are send instead of closing the claim a MONTH after I submitted it. Then it was denied after I reopened it because they said he had a preexisting condition. I had to put him to sleep because he had liver cancer but that had not been diagnosed previously. They said well he had a history of elevated liver enzymes. The lack of compassion was astounding to me. I asked if I could speak to a supervisor and the person refused, stating that the decision would change. Then my other pets plan more than doubled in price because they said the cost of everything was going up so they needed to charge everyone more. They changed my reimbursement rate without asking me. I called to double check the new price, was told incorrect information. I called again to double check and that person would go silent multiple times making me think the call was dropped, then put me hold for over 5minutes only to return with more incorrect information. I told her I wanted to cancel the plan. I told her about my bad experience with my other pets plan, she said 'it says here it was denied because of lack of vet records'. I said well you're wrong again and the fact that I have to reiterate what you should have on record about records having been sent after and then it still being declined is crazy to me. Canceled.
Insurer: Pets Best
By: Diana