154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 03, 2025

Wouldn't be without pet insurance

Actually, it's difficult to talk to a person but I've figured out how to download information and get everything to you. The review time for claims has been very slow but now that I have a dog in chemotherapy the review and payout has been much faster, which I appreciate.

Insurer: Fetch

By: katherine Yates

October 03, 2025

Pets Best Stands by their Commitment and Delivers as Promised

I have Pets Best policies for two pets. I have had to file multiple claims for one of them, as she has had a number of serious health crises. Even though some of these crises happened very close together, Pets Best has stood behind their commitment and followed through on reimbursing me for all the costs that are covered in my policy. In addition, the claim process was easy and handled in a very timely manner, with notification sent to me to assure me that they were working on my claims. Not having to stress over my claim at times when I have been highly stressed over the health of my pet has been invaluable to my own wellbeing and peace of mind. I very highly recommend Pets Best!! The service and commitment I have received has been nothing short of excellent!

Insurer: Pets Best

By: Susan

Useful
Verified October 03, 2025

Solved my problem

Solved my problem. Clearly answered my questions. Can always reach them.

Insurer: MetLife

By: Renai Jonas

Verified October 03, 2025

Great customer service

Great customer service

Insurer: Pumpkin

By: Shalena

Verified October 03, 2025

Insurance was so very fast.

Insurance was fast, easy, and very fair. My only complaint is that this insurance is best secured for catastrophic issues. Regular up keep is not really covered. It is of much value now that my cat is very ill. Thank you.

Insurer: Trupanion

By: Nancy Allen

October 03, 2025

Not good

Had PetsBest for one year. Filed first claim regarding fracture tooth and my pup needed to have extraction due to infection. They raised the monthly rate and denied claim! I called and CANCELLED. They don't follow their own coverage.

Insurer: Pets Best

By: Julie

Useful
October 03, 2025

We have been with fetch for a year

We have been with fetch for a year, the customer service is fantastic. Had the pleasure of working with Karley today, she was friendly, professional and helpful. 5⭐️!!

Insurer: Fetch Canada

By: Heather Kidd

October 03, 2025

Would certainly recommend Fetch pet insurance for one's loved ones!

I spoke with Laura who advised me on what coverage to take out for my 8 week old puppy. It was such a pleasant experience from start to finish!. Laura is a lovely gentle mannered lady, at the same time very professional who was able to assist me in a very courteous and short period of time :)

Insurer: Fetch Canada

By: Cheryl Baker

October 03, 2025

Excellent service - recommend you call with any questions

Karley was very patient, kind, helpful, understanding and knowledgable. She made me feel very comfortable in signing up with Fetch for my rescue dog. Bonus points - I accidentally hung up mid conversation and she / Fetch made it very easy for me to reconnect with her.

Insurer: Fetch

By: James Raven

Verified October 03, 2025

My experience with Spot has been…

My experience with Spot has been wonderful. Personalized attention, aimed at resolving any issues that might arise so that I can receive the refund as quickly as possible.

Insurer: Spot

By: Julieta Devis

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