Trupanion is the best - paws up!!
Absolutely cannot beat doc files claim same day you tell us what you pay and what we owe - we pay doc only our part - no waiting for reimbursement - no hassle - soooo wonderful!!!!!
- INSURER:
Trupanion
- POSTED: 03/15/2023
- BY: Debra
- BREED:
- AGE OF PET: 0 - 3
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Because Trupanion isnât allowing new members to choose their own deductible and I feel this was a positive choice for new members and now they donât have this choice for new members.
Because Trupanion isnât allowing new members to choose their own deductible and I feel this was a positive choice for new members and now they donât have this choice for new members.
- INSURER:
Trupanion
- POSTED: 03/14/2023
- BY: Donna
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Because you're a good company.
Because you're a good company. I don't like how my rate kept going up but I do love how it went down since I don't live in phoenix anymore.
- INSURER:
Trupanion
- POSTED: 03/13/2023
- BY: Judy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Healthy Paws Has Been There for Us Every Time!
We signed up our dogs with Healthy Paws when they were puppies. One is now 8 1/2 years old and the other is almost 7 1/2 years old. We've had a few big veterinary expenses through the years--all mostly covered by Healthy Paws. Our rates have steadily increased over time and we came close to dropping the insurance late last year when my partner became unemployed. I am so glad we didn't! I took our younger dog to the ER on New Year's Eve, where he ended up (after lots of diagnostic imaging and lab tests) having a splenectomy. As you can imagine, the bill was huge. Since then, our dog has needed various follow-up exams and lab tests. All in all, we have racked up well over $10,000 in vet bills. Every claim I've submitted has been processed promptly, and Healthy Paws even reached out to see how our dog was doing. If we had not had the insurance, we would have a major credit card debt burden after all this. It's like any insurance--it seems like a waste of money until you need it. Now it's been a lifesaver for us. Also, if you've ever been in the position of having to say no to life saving/critical care for a beloved pet because you couldn't afford it, Healthy Paws can make that care possible. The only downside is that you do have to pay the charges up front and subsequently get reimbursed. I think most pet insurance companies work that way. There is a process available for getting advance approval for them to pay the veterinarian directly, but that doesn't help in an emergency or if the vet isn't willing to do that. Long story short, I highly recommend Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 03/10/2023
- BY: Susan
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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I love TruPanion for my pets!
For Carter it was very quick and efficient
- INSURER:
Trupanion
- POSTED: 03/09/2023
- BY: Julie
- BREED:
- AGE OF PET: 0 - 3
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Best Pet Insurance for your Pet, and your pet deserves the very best.
For the past ten years, Healthy Paws Pet Insurance has been the most professional, caring pet insurance I have ever had. I travel all over, and they are always just a phone call away and immediately go into action to help me. Quick to act and quick in claim payments.
- INSURER:
Healthy Paws
- POSTED: 02/16/2023
- BY: Kitsy
- BREED: Chihuahua (Smooth Coat)
- AGE OF PET: 0 - 3
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Don't!
This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.
- INSURER:
Healthy Paws
- POSTED: 02/10/2023
- BY: Jenny
- BREED: Double Doodle
- AGE OF PET: 0 - 3
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So Thankful for Trupanion
Over the 12 years that our beloved dog was alive, Trupanion has been a great company to work with. I have experienced nothing but outstanding customer service in all aspects of working with Trupanion. I am so grateful that this company was recommended to me when our new puppy needed pet insurance, and to this day, I continue to recommend Trupanion to anyone embarking on raising a new pet. It would be wonderful if people's health insurance companies would be so easy and reliable to work with as has been Trupanion.
- INSURER:
Trupanion
- POSTED: 02/10/2023
- BY: Elaine
- BREED:
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Healthy Paws Customer Service
Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team