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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Your customer service representative…
Your customer service representative was wonderful. But the only reason that I needed to contact the company was because your online interface is ineffective. I was unable to get online and could never have done so without customer service intervention.
Insurer: ASPCA
By: Cynthia
First transaction
I have only used the ins. once and I was very satisfied. The payment was quick and seamless. I could go online and see exactly where the invoice was in processing and when I should expect the refund for services rendered at the vets office.
Insurer: Spot
By: Ena
TOPL Coverage and Ease of Claim Payment
Our two rescue dogs have had a variety of issues the past year. Chewing into drug containers, rupturing leg joints. and dealing with a bad allergy season. Healthy Paws has been amazing. Always available to guide us with answers and explain coverages. And they truly care about the animals they are insuring. The entire group is professional and the coverage is excellent. They don't nickel and dime every claim. This is the way insurance should be!! Thank you Healthy Paws!
The Best!
It is easy to make claims online and you get a quick response. I am very impressed with Spot Pet Insurance. Excellent customer service. I highly recommend it and I don't do that very easily.
Insurer: Spot
By: Sharon Long
Amazing customer service!
Fetch customer service has always been A+. I spoke with Denise A recently about renewing with additional coverage, and she walked me through all the pricing and what was covered. She was incredibly thorough and helpful, and I really appreciated it.
Insurer: Fetch
By: Melissa Riggi
The professional and friendly attitude…
The professional and friendly attitude of the agent.
Insurer: ASPCA
By: Shad Sprouse
Bets
When submitting a claim, it is easy and they get right back to you that it has been submitted. And they very efficient at getting anything back to you. No issues.
Insurer: Spot
By: ELIZABETH SHIERS
Paid them for nothing…
Paid them for nothing they wouldn’t cover a normal yearly check up. Had to fight to get them to pay for the other cat. Never got a straight answer, yeah their phone agents are nice but good for nothing when n the end. Would rather pay 100% out of pocket than ever have them as a so called “insurance”
Insurer: Embrace
By: Ed McMann
The website made it easy to choose a…
The website made it easy to choose a deductible and a monthly price. The phone call to finalize the sign up was pleasant and efficient
Insurer: Trupanion
By: Kathleen Lowry