154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 08, 2023

Excellent experience

Great experience. I called and spoke to a young lady. I can’t remember her name, but so was so kind and bubbly, happy. She connected me to a local rep who also was very kind and helpful. We had conversation about our pups and how we came up with names and so forth. Both reps were great. I could literally “see” their smiles though the phone. I was congratulated on Riggs and he was welcomed to the Trupanion family. My local rep and I kept getting disconnected. He never gave up trying to reach me again. Took 3-4 tries of a bad connection, but he got through and we finished signing Riggs up and all was good. Thank you to both of those reps. I’m very very please. Thank you.

Insurer: Trupanion

By: Tammy

Verified October 08, 2023

Very slow to respond to claims and…

Very slow to respond to claims and asking repeatedly for receipts that have been submitted.

Insurer: Spot

By: A. Wilso

Verified October 08, 2023

Got reimbursed with in a few days very…

Got reimbursed with in a few days very helpful

Insurer: Spot

By: Kimberly Riedner

October 08, 2023

Excellent pet insurance

I am very happy and glad I went with this Insurance. Claims are easy to process and if there’s an issue the customer service support is fantastic.!! Kudos MetLife pet insurance 😊

Insurer: MetLife

By: Sharon

Useful
Verified October 08, 2023

Just transferred from another company

Just transferred from another company. But the sign up was great. I look forward to working with Trupanion is keeping my baby safe and well

Insurer: Trupanion

By: customer

Verified October 08, 2023

Easy to use.

Filing a claim was as easy as ever.

Insurer: Spot

By: Malik Bridge

Verified October 08, 2023

Great customer service!

The Spot costumer service team has been helpful, kind, and accessible. I have found Spot insurance to be a great value. The claim processing time has varied and has been longer than anticipated. Overall I am appreciative of and satisfied with the coverage and interactions I have had.

Insurer: Spot

By: Tara White

Verified October 08, 2023

Make sure to enroll asap when you get a…

Make sure to enroll asap when you get a puppy after that everything is smooth sailing

Insurer: Embrace

By: Lorie R

October 08, 2023

Finds any way possible to not pay

So frustrating make sure you read the fine print... they really don't cover much.

Insurer: Fetch Canada

By: Andrea

Useful
Verified October 08, 2023

I love that I can just submit…

I love that I can just submit everything online and I get my money back. It’s so easy and I’m not very good with computer or internet stuff. Also if I have any questions I just call and they answer my questions.

Insurer: Spot

By: Eva Saenz

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