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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It was quick
It was quick! They answer very fast! The documents are easy to read and understand.
Insurer: Trupanion
By: Anginette Raffols
Claim Proccessing
Because you process claims quickly and no hassles.
Insurer: Spot
By: Rosa Miller
Don't go without!!!
Game changer. We have 3 dogs, all of them have a plan with Healthy Paws. Recently, one of our dogs underwent a major surgery that was extremely expensive. Decisions have to be made quickly and cost is always a factor. However, that's why we got insurance in the first place. Healthy Paws covered 80% within about 10 days of the initial claim and continue to cover 80% of her medications afterwards. Their customer service is excellent and they genuinely care about your pets. We are so grateful for everyone at Healthy Paws. I wish human health insurance was this good!!
Embrace Pet Insurance responded right away!
Embrace Pet Insurance responded immediately when I had to make a claim and the check was in the mail within a week! Great service!
Insurer: Embrace
By: Julie Meyers
Well worth the cost
You are an excellent company for pet insurance. This is my 2nd time with you. Trupanion will ALWAYS insure my fur babies
Insurer: Trupanion
By: ELIZABETH SCHULTZ
Easy to use!
So far it’s been really easy to use! Have not had any issues.
Insurer: Figo
By: customer
Great Pet Insurance
The Pets Best website is very easy to navigate and submitting a claim is very easy. My claims are ALWAYS processed very quickly. I highly recommend this insurance to pet parents.
Insurer: Pets Best
By: Dani Bass
Maybe best for pets, but not for their owners
My pet has been with Pets Best since 2020, and if I could go back in time to choose a different insurance company, I would. Unfortunately for me, my pet has conditions now that would be considered "pre-existing" to other insurance companies, and therefore would not be covered. So I'm stuck. Anyways, my main issues with Pet's Best are: 1) Historically speaking, their claim processing is so, so incredibly slow. The average wait time to hear back from a claim would be 3-5 weeks, with a strong likeliness towards the end of that range. 2) They go through incredulous lengths to prevent you from meeting your deductible. What I mean by this is that they actually apply your co-pays BEFORE you meet your deductible. So let's say your deductible is $200 and your reimbursement is 70%, your plan covers your event and the bill is $175. You would think since that event is applicable, that $175 would be applied to the $200, leaving you with $25 left in your deductible. Simple, right? Nope. With Pet's Best, they will calculate your co-pays rates on that $175, as if your deductible was already met. So that $175 you thought was going towards your deductible is actually just $122.50 (70% (reimbursement rate * $175 (covered event) ). When I shopped around with other insurance companies, because I was dissatisfied with Pets Best, the reps I would talk to were actually surprised by this policy. I give them two stars because they have decently competitive rates, and the claim process is easy.
Insurer: Pets Best
By: Chet Ubetcha
Reimbursed as Expected
I had just got a new puppy, did my due diligence, reviewed several pet insurance carriers and decided Fetch provided the best for me and my budget. As required I submitted all her records including an initial vet check for overall health. A month after I got her she got her back leg caught in a chain link gate and broke her tibia growth plate. I submitted all the required documentation and approximately three weeks later received the expected compensation (less $300 deductible and 20% not covered). About six weeks later she went for her follow up X-ray and check up. I submitted the paperwork and as it was to an existing claim, reimbursement only took a few days. Overall, they paid out $6,000 without any hassle. Highly recommend.
Quick response time and affordable!!
Quick response time and affordable!!
Insurer: Spot
By: Allison Dresner