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Fast response to my claim!!
Fast response to my claim!!
Insurer: Spot
By: Parking.com Customer
Easy to submit claims
Easy to submit claims. Claims reviewed in timely manner. Reimbursements recieved in timely manner.
Insurer: Spot
By: Mike
Best company
Thank you to the employee yesterday on the phone who just finally suggested to have our claim expedited I understand you are going thru a transition but this was a bigger claim,that we had to pay out of pocket first. What ever you said within 24 hours we got our reimbursement back into our bank. Thank you again to everyone at trupanion! Cali and Brooklyn ❤️🐶
Insurer: Trupanion
By: Caligirl
Spot is the worst. Do not use this company or any C&F funded pet insurance.
Spot Pet Insurance tried to commit insurance fraud with me and hid from over 30 emails to CEOs asking for help including CEO Trey and President Scott. I won a BBB complaint. Now Spot is 1) cyberstalking me to selectively remove all negative reviews about them on Trustpilot apparently, since they are slandering me and suggesting I am writing all the negative reviews which sounds extremely paranoid of them. How creepy is it that they scour the web trying to remove honest negative reviews? Who does that? 2) Not bad enough these dirtbags tried to get away w/ insurance fraud, in my opinion, they were sneaky, told the BBB they’d pay me and now are refusing to pay me unless I sign away all rights to say anything about them including posting honest reviews AND they are ridiculously wanting me to waive all rights to file anything against them “from the beginning of time”. They have not responded to those 30 emails, to my 2 emailed requests to reasonably modify the contract they sent and they are the scum of the earth. I have met others who feel similarly, many, and am so glad to be out of their clutches. Such thin-skinned bullies and thieves, this company is pure trash and cares so much more for money than animals IMO.
Insurer: Spot
By: Anon
Submitted first claim on 8/1
Submitted first claim on 8/1. It has been very difficult. Embrace keeps requesting doctors notes from the previous 12 months. There are NO doctors notes. Giving me the run around for nothing.
Insurer: Embrace
By: Nicole Fimiano
Awful customer service
Awful customer service and trying to skirt around coverage so they don’t have to reimburse.
Insurer: Spot
By: B Smith
So far it’s been good
So far it’s been good. This is the first time I’ve had pet insurance. We just got a new puppy and added her first thing. Her round of shots a long with flea/tick and heart worm medicine was around 114. Spot reimbursed me 110 of that back. Which we did get the accident/injury along with the wellness.
Insurer: Spot
By: Justin Grubb
So far so good
Detailed info on reimbursements are not clear after submitting a claim. Otherwise, claims have been relatively easy to file.
Insurer: Figo
By: Sharon
Great insurance
Great insurance plans. Excellent customer service, prompt claim reviews and reimbursement.
Insurer: Spot
By: Nancy Herndon
The Best…
Spot Insurance is affordable and fast processing times. I was hoping I would never have to use it but it was a huge help when my cat fell ill. Great customer service and so simple to submit claims.
Insurer: Spot
By: C McCallen