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Great customer service
Great customer service! CS representatives have been helpful explaining the benefits when I was confused or had questions. Set up of account and use of app is user friendly.
Insurer: Spot
By: Swest
Spot insurance does what they say.
Well it's been a few months ago that one of my kids needed surgery on her knee, and the pet insurance paid exactly what they said they would cover so I can only say that my experience was pretty much worry free. I have coverage on both of our little girls.
Insurer: Spot
By: Raymond B.
Refund process was easy and quick.
Refund process was easy and quick.
Insurer: Spot
By: Deepika Shrestha
Amazing experience so far
Amazing experience so far! Clear benefits, I loved the sliding scale to customize plans that work best. And the app is fantastic- makes it much easier to submit the Vet bills. If I could give it 10 stars, I would!
Insurer: Spot
By: Jola B
Best decision for yourself and your pet is getting pet insurance
I’ve never regretted getting pet insurance, my only regret was not getting it a little sooner as it has been such a life saver, truly. It is a huge relief knowing that my pets will be able to get the care they need. The turnaround time on refunds is generally pretty great too, and I’m grateful for how responsive the team is when I have any questions.
Insurer: Spot
By: Stryker-Ann Vosteen
The website is terrible.
The website is terrible.
Insurer: Embrace
By: nando corado
Great customer service
Great customer service. Fast and friendly
Insurer: Trupanion
By: customer
I love never having to hesitate taking my dog to the vet
I’m on my 4th shitzhu and I’ve only needed pet insurance for “last illness”, but Chloe has been a different story. Within her first 6 months she poked her eye in something and it became infected and ulcerated…. First we ran to the vet but after they looked at her they sent us to the Animal Eye Clinic . She needed surgery, multiple meds every day and lots of follow up visits. When it looked as if the eye was saved, as well as her sight, we slipped her in to the vet to be spayed. Then, she scratched her other eye! Back to Animal Eye… this time no surgery but many meds daily and many follow up check ups. We came in close to the $10,000 annual limit ( a little over $8,000) . SPOT paid on each individual claim, less our deductible and then 80% of the balance. Their online portal is even easy enough for me to navigate without help from children or grandchildren! They paid each claim promptly. It’s nice to know I have a financial partner to help keep my Chloe well.
Insurer: Spot
By: Ellen
Good benefits
The benefits, covering and waiting periods are the main factors that I really like about Spot.
Insurer: Spot
By: Shirin Mishan
They cover a lot more than other…
They cover a lot more than other insurance companies. I'm really happy with them so far. The claim process is easy and their telehealth feature is nice when you have random questions about your dog. The only thing is that it takes a long time to get reimbursed.
Insurer: Spot
By: Orlando Valverde