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very professional helpfull
very professional helpfull
Insurer: Trupanion
By: gail
It was very simple and fast.
It was very simple and fast.
Insurer: Embrace
By: Rediat Demilew
Healthy Paws ROCKS!
We absolutely can't sing enough praises about the incredible service we've received from Healthy Paws Pet Insurance! From the very beginning to now, our journey with them has been an absolute joy. Let's talk about speed – we were pleasantly astounded by how swiftly they handled our pet insurance claims. Disco, our beloved Pomsky, has faced quite a few health challenges over the years. He has an autoimmune condition that we have to monitor constantly and he recently had to have a massive emergency surgery, which had us worried about finances. But with Healthy Paws, we found a reliable partner who has made the process incredibly fast and hassle-free. In the blink of an eye, those much-needed reimbursements are right in our account, freeing us to focus on Disco's recovery without the looming stress of hefty vet bills. Their customer service team is an absolute delight to work with – responsive, understanding, and overflowing with empathy for Disco's health concerns. The claims process is a breeze, and Healthy Paws lays it all out clearly, ensuring we can make well-informed decisions for Disco's care. But it doesn't stop there – Healthy Paws' efficiency goes beyond claims processing. Their user-friendly online portal is a breeze to navigate, making it super convenient to manage our pet's policy, access vital documents, and update information whenever needed. We're over the moon about recommending Healthy Paws to fellow pet owners. Their exceptional service, lightning-fast claim processing, and unwaveringly compassionate customer support are nothing short of fantastic. They've repeatedly shown their genuine care for pets and their owners. With Healthy Paws, Disco's well-being is in the hands of trusted experts, and we couldn't be happier with our decision. Thank you, Healthy Paws, for providing such an outstanding service!
Insurer: Healthy Paws
By: Ryan Lynch
Easy to enroll
Easy to enroll. Did not see the opportunity to add preventative coverage until after I paid the annual fee and received a pop-up that I can't enroll for preventative until next year.
Insurer: ASPCA
By: ALove
We haven't had anything major happen…
We haven't had anything major happen but I feel good knowing my pets will be mostly covered if something major happens. The only issue I have is certain things being called a pre-existing condition for very common problems that every animal will have. So unless you sign your pet up as a puppy or kitten certain things won't be covered.
Insurer: Trupanion Canada
By: Angel Marie
Hate to have to use pet ins but when…
Hate to have to use pet ins but when needed Pet's Best has been their with their part. Good communication when a claim wasn't paid quickly.
Insurer: Pets Best
By: David Strouth Landrum
Affordable
Website is very easy to navigate and straightforward. It gives you all the details and information you need. Offers Accidental only insurance which is great! Affordable unlike other pet insurance companies.
Insurer: ASPCA
By: Thomacindy
Poor communication
Poor communication regarding when claims are going to be done, and have been waiting since before Labor Day for a call back from a manager regarding some payment issues in the past, along with how information given to one agent was not inputted in the system, when other agents confirmed it was in there causing overdraw on accounts and missed payments. Not happy with how I’ve been treated or handled since I brought these issues up at the end of August.
Insurer: Pets Best
By: Andrew Pacheco
Waste
All kinds of glitches. Also paid thousands into this policy over the years to be told the big emergency ending in death was a preexisting condition and wasn't covered. So basically anything ever wrong with your dog at the end is preexisting
Insurer: Embrace
By: Susan