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Quick response time and affordable!!
Quick response time and affordable!!
Insurer: Spot
By: Allison Dresner
Prompt friendly assistance when ever…
Prompt friendly assistance when ever need claim reviewed and processed in a timely manner.
Insurer: Spot
By: David Hinrichs
Trustworthy, but not Speedy Any Longer
They have most generally covered all of my claims even when many of those were expensive, and I can't fault them on that. I rest assured that they will uphold the terms of their contract honorably. They are however MUCH SLOWER in doing so now than they were 5 years ago. Where claims were once processed in 5-10 days, customers now generally wait more than 5 weeks to get refunded for the money they paid the vet. During a recession when budgets are tight, that extra time could cost a pet its life if bills come in one after the other and a pet is ill. Five years ago when that happened, Pets Best was able to "expedite" bill processing in such an emergency situation, but it would seem that this is just no longer an option for them, and that is sad.
Insurer: Pets Best
By: Terrie Ramsey
We have a new black lab puppy
We have a new black lab puppy, Mischief, and that is why I signed up for Spot Pet Insurance. I have now submitted 4 claims. One has been processed and the other three are in the works. The claims process is easy and friendly to use. So far, I have very much enjoyed working with Spot Pet Insurance.
Insurer: Spot
By: Denise Moritz
The claim process is super easy and the…
The claim process is super easy and the process is quick! It's a great investment that takes all the stress out of making medical decisions for my pet. I highly recommend Spot pet insurance!
Insurer: Spot
By: Justin Richter
I really like Spot Pet Insurance.
I really like Spot Pet Insurance; it helped us a lot, after our great Dane got sick, and we used a lot of money on vet bills. The only think they don't get 5 stars is because it takes some time to get the money back.
Insurer: Spot
By: EMILIA STRARUP
We have been very satisfied with Spot…
We have been very satisfied with Spot Insurance ( since Dec. 2021). Our rescued Shih-Tzu has a disability with his front left leg ( from birth ) and Spot Insurance has made caring for our pet easier to manage financially and find them easy to talk with about any questions we may have. Thankful with have Spot Insurance Coverage!
Insurer: Spot
By: Sherry Bohle
Worst insurance, horrible customer service
I paid $85 a month for this insurance. After spending over $10,000 in medical care, they have paid a total of $50. Even after my dog died, they tried to keep billing me. They take months to process claims. My dog died a month ago and I am still waiting for her final emergency visit to be processed. If you are adopting a rescue animal that isn’t in perfect health, they will exclude everything. Waste of money and horrendous treatment. Never using this insurance ever again.
Insurer: Pets Best
By: Rachel
The insurance covers all our needs at a…
The insurance covers all our needs at a price that was affordable. Customer service was helpful when needed in a very timely manner. I mailed in our veterinarian information for reimbursement and the reply was quick.
Insurer: Spot
By: Donna karraker