154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Okie Dokie
Trupanion is very quick to respond to simple claims like meds. Special problems take a bit longer
Insurer: Trupanion
By: Alan
Quick payment of claims
Quick payment of claims
Insurer: Spot
By: Lauren Smith
I needed to share that my monthly…
I needed to share that my monthly payment went up by $68.00 for November 2023 from October. If I had not looked at my statement, I would not have known, they stated an email was sent two months ago which I cannot find anywhere, again my hands are tied, not a good feeling. Extremely high increase and I am not able to change due to it affecting, Daisy the dog, pre existing conditions -my hands are tied. So disappointed in this company. Check your bill monthly!
Insurer: Fetch
By: PA
Spot has been wonderful !
Spot has been wonderful !! This is the first time I’ve used a pet insurance, I always thought it was a joke.. I wish I looked seriously into it with my two other dogs… it would have saved me thousands and put our minds at ease when stressing over the vet bills. So I decided to get Spot pet insurance this time around with the new puppies ! I looked at a few and found Spot to be the best fit for us. I tell everyone I know and meet about Spot… …It’s Very simple to put my claims in and get reimbursed in a very reasonable amount of time. …I had a couple of questions with a claim and the customer service team was so sweet and helpful. Thank you 😊 Ellen, 🐾🐾🐾🐾Bo and Jayla
Insurer: Spot
By: Ellen Kingsley
MET LIFE BOGUS
I recommend that everyone on here who was filed a terrible review with this terrible company should start a claim with the department of insurance and banking against this carrier. They will then have to investigate them.
Insurer: MetLife
By: R
Horrible Horrible Horrible
It’s been four months since our claim was filed At least one phone call per week since June 2023 sometimes several calls a week Keep getting the run around The infamous line ”The Check is in the mail” or we canceled the check and reissued it I’ve asked to have it sent certified mail I have asked to have it escalated I have asked o speak to a manager etc… I am initiating a claim with the Department of Insurance and Banking against this Insurance Compamy Horrible Do Not Use MET LIFE PET Insurance My reviews will be shared on my Social Media pages We are still waiting for payment. Ironic you have gotten our monthly payments on time though
Insurer: MetLife
By: Rae
Spot Pet Insurance is great
Spot Pet Insurance is great! They processed my claims promptly; I got reimbursed in a timely manner.
Insurer: Spot
By: Maria Peterson
Pet emergencies happen:
Spot Pet insurance has always been there for the needs of my dog Benjamin. Many times you have to go to emergency clinic after hours, which is more expensive. Benjamin was covered from serious infection 1st time. 2nd time Benjamin was taken to emergency vet after hours from dog attack. This covered
Insurer: Spot
By: Mark Gray
The online claims process is very easy…
The online claims process is very easy to use. The customer portal is also very easy to use. I was able to keep track of my claims without any hassle. I received reimbursement for all my eligible claims, and it happened very quickly. I really am impressed with the service provided by Spot Pet Insurance.
Insurer: Spot
By: Nancy Stubbs
It was refreshing to get a partial reimbursement. …
It was refreshing to get a partial reimbursement on my pet's vaccinations as I live on my SS
Insurer: Spot
By: Maria Ceballos Sheriff