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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Puppy attack
My puppy was attacked by 2 dogs and needed emergency care and surgery. Pumpkin made the claim process so easy and my claims were processed so quickly. Pumpkin has also been great with his post surgery care, they made a terrible situation easier by us not having to worry about how we were going to pay for all this. I recommend Pumpkin to anyone with a pet.
Insurer: Pumpkin
By: Robert X. Rivas
SimpSheamus gose to appointment
Simple and easy process when submitting payment request and really fast service.
Insurer: Spot
By: catus
So easy and quick!
Easy submission of claims and great communication of claim status and decisions.
Insurer: Pets Best
By: Lisa
Very happy customer
We decided to get a puppy a few months after losing our 11-year-old dog. We adopted a 4-month-old from a rescue group, who turned out to have some medical issues we were not aware of. I’m so happy that we got pet insurance at the same time we got her. Claims have been processed quickly and without challenge or difficulty. My interactions with representatives have all been pleasant and professional.
Insurer: Spot
By: Rene J
customer service
This company has absolutely no concept of customer service whatsoever, I suggest you read the reviews, there are much more negative reviews than positive. On YYC Dogs a thread started about insurance, there was only one positive on pets plus us. As another stated run, pick another insurance company. I should have read the reviews. I waited three months for an answer to a question regarding an ‘anything related to’ , I even got an insurance ombudsman involved, still no reply. After I cancelled, not once did anyone from this insurance company reach out to resolve this issue. I plan on making it my mission to sharing my experience everywhere. I am heavily involved in the dog world completing, volunteering, coaching and judging. My work provides me access to federal employees, I told two friends and they told two friends etc etc.
Insurer: Pets Plus Us
By: Laura
A+++ Customer service!!
I just recently purchased a plan for our new GSD pup and called with some questions and to edit some info I goofed on. I talked to the nicest customer service Rep (Becky) she was so helpful and knowledgeable, it really made me confident that I had chosen the right insurance company. I have heard really great things about the no hassle coverage but I can attest to top notch customer service! Thank you Becky!!
Insurer: Trupanion
By: Latisha Bergstrom
File 3 claims and got not reimbursement…
File 3 claims and got not reimbursement on any of them. 2 were of them were due to an illness
Insurer: Figo
By: esteban
THEY MAKE IT SO EASY TO WORK WITH AND…
THEY MAKE IT SO EASY TO WORK WITH AND REIMBURSEMENT IS QUICK.
Insurer: Spot
By: Sheila Marie Wing
First claim
Ease of understanding the policy, good customer service, good claim experience.
Insurer: Pets Best
By: Jim