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Prompt review and payment of my claim
Prompt review and payment of my claim. Easy website to use to submit claims. Very pleased.
Insurer: Healthy Paws
By: Theresa Pelican
Our claims were handled timely
Our claims were handled timely. The amount reimbursed followed exactly what they said they were covered. Very pleased!
Insurer: Fetch
By: Debbie Webb
Aileen was pleasant and professional
Aileen was pleasant and professional. i’ve spent over $6000.00 with your company to insure my other dog Nala and i’ve never submitted a claim so I was hoping to get a better quote for my second dog Zeus. If Aileen has no discretion negotiating the price then I give her 5 stars. I’m getting less coverage at a higher price for my second dog.
Insurer: Fetch
By: David Compton
I think the general rule of thumb is…
I think the general rule of thumb is true that when you really NEED to use pet insurance they're going to find ways to get out of it... I got some of my dog's surgery covered but I had to pay much more out of pocket than I would have expectedd after years of being a client
Insurer: Spot
By: Wyatt Pasadena
The app was constantly freezing
The app was constantly freezing. I went to the website, and there was no issue.
Insurer: Embrace
By: Willie Teacher
stop asking me to leave a review after…
stop asking me to leave a review after EVERY SINGLE SUBMITTED CLAIM
Insurer: Embrace
By: Jordann
disappointment
I filed a claim on August 23, 2025-to date have heard NOTHING except more information was needed about 3 weeks after original claim submitted and after i had to make an inquiry as to status of claim. Information was sent and i have heard nothing so probably canceling shame
Insurer: Embrace
By: Jackie Shreves
I love the fact that MetLife keeps in…
I love the fact that MetLife keeps in contact with their customers! I love the communication they have established!
Insurer: MetLife
By: customer Dannica Z.
Love Embrace
Love Embrace! I've had it for my cat for several years.
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson