224,430+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,430 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Put a claim in and 16 days later I have…
Put a claim in and 16 days later I have yet to hear from any one I feel as if I paid for nothing and you guys really don’t care
Insurer: Sonnet
By: Jeremy
Lacklustre service in claims
Excelent online service. Great coverage and ability to quote over and over until you feel the value in the premium warrants the options you have chosen. Three years now and I had to make a claim on may 06 2022 it’s Jan 13 2023 and even though a settlement has been made payment awaits and today I added a second car all well but I notice a bundle were the wording includes coverage of vehicle contents!!!!!!!! This is part of the new standard set by the AB gov Jan 2022(as I understand it) and I was told only home policy can cover contents, well I got my screen shot and we will see how it goes maybe things just happen for a better reason. I know that communicating with claims is the most painstaking experience possible and their simply is no reason for it. I handled 100 plus calls a day just for messages and also the same amount in emails so how many people they have over there at Econmical insurance? Boy would I love to know. Completely frustrating experience but I will remain loyal as they were there when I needed them and it’s people folks what do you expect out of people? Perfection according to your expectations. Everyone in that office has their self respect to consider so it’s not laziness or a cannot do culture at work here it’s got to be a mad house and they need to seriously look at a way to balance cost with effective time management. Because in my experience it just does not exist at economical insurance(the real people you deal with on claims) thanks for all the good stuff and the opportunity to voice my experience and view.
Insurer: Sonnet
By: Robert Bachman
Impressed
Submitting a photo of the claim is very simple. Must have S.O.A.P. Notes if specific illness treated. Covers most of cost of expensive heart worm and flea/tick meds after deductible is met. So far our experience has been very straightforward and easy. Well worth it if you love your pet
Insurer: MetLife
By: Kathleen
Review
The process is really fast but the payout once you get approve you still have to wait an additional 2 to 3 days.
Insurer: MetLife
By: Alejandra
recommend Healthy Paws
I signed up for Healthy Paws when I first adopted my puppy, Birdie, a year and a half ago, and I have had a great experience so far. They are reliable, friendly, and quick to respond. When I get an invoice from the vet, I upload it to the site, and Healthy Paws responds very soon. Highly recommend.
Insurer: Healthy Paws
By: Emmy
I would give them zero stars
I would give them zero stars if I could. Stay far away from this company. They are unscrupulous and will do anything in their power to not pay on claims. They say they will take 1 month to review a pet’s previous health history but it took almost 4 months. They call everything in the world a pre-existing condition. My dog had one ear infection and now they won’t pay for any ear or skin condition for life. I only switched to them because USAA recommended them but I am going to do everything in my power to change that. The sales guy totally lied about everything just to get my money. I am cancelling and trying any other company. Run run far away from them!
Insurer: Embrace
By: CIndy Stanley
Andrianna was so wonderful and pleasant…
Andrianna was so wonderful and pleasant when I signed up for Buddy’s Insurance plan. Her enthusiasm about hearing of Buddy’s first Birthday really made us feel special.
Insurer: Pumpkin
By: Anneliese
Carmen is an exceptional employee
Carmen is an exceptional employee! Carmen is professional, patient, knowledgeable, caring, and an outstanding and excellent employee – – she is a great ambassador for your company! Carmen was able to answer all my questions, and did not try to pressure me, which I really appreciated! Carmen deserves a promotion and a raise! Consider your company fortunate to have such a wonderful employee working for them!!! I am reviewing all the various companies information that I’ve obtained and I will make my decision in the near future, but if I was to decide on the employee that helped me the most, it would have to be Carmen!!! Thank you Carmen, for all your help!!!
Insurer: ManyPets
By: P Toney
Submitted a claim for an ear infection…
Submitted a claim for an ear infection for my fur baby and although their online form says 25-30 days it was done in a week. They have gotten much better since we first took insurance through them. They are also the only pet insurance I have found that pays office visits
Insurer: Pets Best
By: Jeanette Randall
Very friendly and easy to sort things out
Very friendly and helpful. Knowledgeable.
Insurer: Trupanion Canada
By: Camille