225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best makes it easy to submit claims
Pets Best makes it easy to submit a claim and is quick to respond with payment details. Every pet owner would benefit from unknown and unsuspected illness or accidents with this insurance.
Insurer: Pets Best
By: Jim Minyard
Great Claims Experience
Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .
Insurer: MetLife
By: Alok
Insurance renewal was easy
Insurance renewal was easy. great information
Insurer: Figo
By: Scott Jacobsen
Declined coverage:
We were shy of approx. 12 hours from the time our new rescue pooch saw the vet to the time our FIGO insurance kicked in and FIGO did not budge on covering our rescue pooches allergies. Our vet even wrote a letter explaining it was better to get the pooch in sooner than later to give an exam and to not cover her allergies because we were12 hours shy of the two week waiting period is deplorable. We have a claim number and they still declined to cover.
Insurer: Figo
By: GBRESCIA
I had questions about the policy…
I had questions about the policy because I did buy the extra wellness and didn't realize that they went into effect on different days.
Insurer: Pumpkin
By: Jo Si
Well I haven’t had the opportunity to…
Well I haven’t had the opportunity to use your services. Stay tuned!
Insurer: Pumpkin
By: customer
Compassionate, Responsive, Easy to Work With
This company has been wonderful! They are easy to work with- emails are answered quickly and thoroughly, claims are paid very promptly, submitting a claim online is super easy. They were so compassionate when one of my dogs passed away and if I hadn't already spent all his allocated wellness costs, they would have covered part of his after care. I can't say enough great things about them
Insurer: Embrace
By: Kristin
Your representative was top drawer
Your representative was very knowledgeable and personable. I appreciated you all helping me get health insurance for my cat, Licorice.
Insurer: Pumpkin
By: Cyril Lagvanec
Embrace is great
Embrace is very convenient to complete a claim and their response time is phenomenal! Thanks!
Insurer: Embrace
By: Christine Khan