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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Everyone I have spoke to has been very…friendly and knowledgeable
Everyone I have spoke to has been very friendly and helpful with my claim and signing up for the insurance. The staff is very knowledgeable about everything.
Insurer: Spot
By: Saundra Torres
Extremely slow
Extremely slow, no communication and I didn't even get reimbursed this time
Insurer: Spot
By: ANTOINETTE ROLAND
Company With Experience
Timelines and Great Customer Service
Insurer: Spot
By: Tina Williams
Easy to use great company
So glad I decided to get pet insurance on my adopted dog. It is so easy to submit a claim and it is so fast to get a reimbursement.
Insurer: Spot
By: Jackie
We rescued a dog who needed neutered…
We rescued a dog who needed neutered and chip and your process to turn in the paperwork was wonderful and quick reimbursement
Insurer: Spot
By: Michelle Waddell
If you can, but day 1 you receive your pet
Unfortunately, I did not get pet insurance on day 1, I found my mutt puppy (apx 3 months old), but I didn't think we would keep her. Before we decided to keep her, I found worms in her poop. Took her to the vet and she still qualified for the puppy package. Which I would have saved some money, if I had put her in pet insurance. At about 5 months old, we decided to keep her, after no luck looking for her owners. I got her insured and had saved me money on microchipping her and Nexgard Plus. I would recommend you get insurance day 1.
Insurer: Pets Best
By: Arturo
I am thankful that we chose Figo…
I am thankful that we chose Figo for our pet insurance. I submitted two separate claims with the receipt of payment along with my veterinary doctor’s notes. Within day, I got confirmation that my claim was reviewed and payment was made to my account. I appreciate how quick their service was and without hassle. I would totally recommend and have recommended Figo pet insurance to others. Thank you!!
Insurer: Figo
By: customer
Customer service is great!
Customer service is great. I never have a issue with being reimbursed. I usually get the money deposited to my account in a day or two. I love it.
Insurer: Spot
By: Sylvia Robertson
Embrace great value great service. in their assessment was…
Embrace in their assessment was thorough and fair. They reviewed my claim using exactly the criteria outlined in their manual. They have demonstrated time again. they truly care about my dog. I would recommend them unconditionally.
Insurer: Embrace
By: Janet Lomita
Easy claims process
Every time we have needed to file a claim the process is simple with detailed instructions. This makes the process smoother when things are chaotic.
Insurer: Spot
By: Frederick Mitchell