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Easy to navigate claims ..claim was…
Easy to navigate claims ..claim was processed quickly..no problems
Insurer: Spot
By: Meredith Koenig
Once they got my information of Milo…
Once they got my information of Milo hospital receipts everything was very pront and efficient, thanks
Insurer: Spot
By: Alfonso Ocampo
Spot is the best pet insurance…
Spot is the best pet insurance I have ever had, so glad I switched. Every claim has been approved and paid in less than two weeks, closer to one week.
Insurer: Spot
By: Valerie
Stephanie was great
Stephanie was great to keep up with me and my schedule patient and informative.
Insurer: Prudent Pet
By: Raven Doyle
Great insurance
Great insurance. They always take great care of my puppy Lily. They are the best!
Insurer: Spot
By: Maria Parra
Straight forward coverage
Straight forward coverage, quick reimbursement.
Insurer: Fetch
By: Don LoMurno
Process to provide medical record needs improvement
So far the claim process is pretty good. The only one issue I have is when asked for medical record, upload the medical record from the website won’t clear the need action status. I have to email the records to the provided email address. I think that is a bit inconvenient and redundant.
Insurer: Spot
By: Ran Wang
Cancerous eye labeled a "pre-existing condition"
Almost a year after getting insurance through ASPCA, we discovered my cat had developed cancer in his eye and I had to pay $1,865 to have it removed. They rejected the claim, stating it was a "pre-existing condition" despite the fact that my cat had never been diagnosed with cancer before. Needless to say, I regret sinking so much money into their bogus insurance package. Will be following up with the Virginia Bureau of Insurance.
Insurer: ASPCA
By: Amber Farron
Amazing
Amazing. Great coverage. They communicate and keep you updated. Reimbursement is fast and they pay for a great amount of the fees.
Insurer: Embrace
By: Christina Menendez
Saving Baxter
Spot has paid my claims with a smile, and been very helpful over the phone. I wouldn't have been able to care for my elderly rescue dog otherwise.
Insurer: Spot
By: GEORGIA Lockwood