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It takes to long to get your claim…
It takes to long to get your claim taken care of. It use to be 2 weeks but now it is a month. It was nice that they took so long with my last claim that they did my last two recent claims as well. Almost $300.00.
Insurer: ASPCA
By: Carol Francia
Great customer service took care of my…
Great customer service took care of my concerns about the surgery on one of my goldens
Insurer: Figo
By: Lorna
Please process claims faster
Hello! Please process claims faster. It should not take 2-4 weeks. We have insurance. We need our money quicker and faster. If not there are other options. Hire more people. Thanks!
Insurer: ASPCA
By: Mankarn Singh
So impressed with the Spot process
So impressed with the Spot process! We took our Paula for her first wellness check recently and simply snapped a pic of the receipt and uploaded it through the Spot app to submit the claim. We were able to follow the progress of the claim through the app and received payment as a direct deposit. Thanks so much for a terrific customer experience!
Insurer: Spot
By: Anne Midgley
One of the best for pet insurance
I have used Embrace for over 13 years and have always been pleased and impressed with their customer service. Being a member of the veterinary community I can highly recommend them.
Insurer: Embrace
By: ChihuahuaBob
The best pet insurance company
Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Heather Brown
Waste of money
I signed up since there was a discount as a Costco membership holder. I haven't gotten my claim money, and it's been several months, and I haven't heard from them despite emailing. Currently paying $40 a month for absolutely nothing.
Insurer: Pets Plus Us
By: Tay
Best pet insurance company!
Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Heather
11/1 update, after several calls and added notes they did a 2nd review, was reimbursed something. Their site is not very user friendly but they are legit.
I signed up my 2 japanese chin girls one is 6 years old with no pre existing conditions, healthy girl, I switched her from embrace to MetLife, I submitted a few invoices (one was wellness which I did not get), one for dental which I was told would be covered only to get the run around, every customer service agent gives me a different story, I finally found out after several calla they need SOAP notes so I sent 1 years worth. I'll see what they say next. New born Valentina has no issues yet but I'm on the fence. Thinking about pulling both dogs off and returning to embrace. I love Embrace
Insurer: MetLife
By: Chin