209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best decision for pet care!
It's so easy to submit a claim! I was amazed how quickly I was reimbursed! I was reimbursed far more than I thought I would be. I'm very happy and impressed with Fetch. Best decision I've made for pet care!
Insurer: Fetch
By: Rosetta Cozart
Buyers Beware
We purchased our puppy from Bark Street Puppies on Saturday 11/22/25 at 3:00PM and were pleased to hear that a policy with Trupanion was included with the transaction. We were advised that a health exam needed to occur within 24 hours. A full health exam was performed on Monday 11/24/25 at 2:00PK at Pets R Family Veterinary Hospital but due to processing issues the claim was not able to be directly filed by the Hospital forcing us to pay for the service and await for a reimbursement. Our claims were finally processed on 12/31/25, five (5) weeks after submission. The claims were denied because we “failed” to have the examination occur within the 24 hour period. When we challenged this decision claiming that no veterinarian office is open on a Sunday so the 24 hour requirement was met with the visit on Monday. Trupanion responded by saying 24 hours means 24 hours whether or not a weekend or holiday falls within their stated timeframe. How absurd! Throughout the world all businesses including governmental agencies take into account non business days when calculating timeframes. With this in mind we believe that we should be compensated based on the fact that only emergency services are available on Sundays and or holidays. Trupanion’s decision is contrary to normal business practices. Buyer Beware as this company has shown that they will use any excuse to avoid normal payments through the use of deceptive practices.
Insurer: Trupanion
By: Theodore Firios
The fast turnaround with reimbursement
The fast turnaround with reimbursement. Also keeping me in the loop with EOB.
Insurer: Fetch
By: Julie Wolfe
I wish I had it sooner
Easy to sign up and I get coverage for taking great care of my pet. Highly recommend!
Insurer: MetLife
By: cdmardis
Claims reviewed quickly and accurately
Pumpkin always reviews and adjudicates claims really quickly. Claims adjudication is always fair and I have never had to appeal a decision in 4 years with policies on multiple pets. I wish pumpkin could handle MY health insurance too, it’s not fair my dogs insurer is so great and mine sucks.
Insurer: Pumpkin
By: RAGB
You lost all my info
You lost all my info
Insurer: Nationwide
By: Michael Graham
Ease of use on the website!
Ease of use on the website!
Insurer: MetLife
By: James Bragg
Easy to file!
Easy to file! Very straightforward and the claim was processed super quickly!
Insurer: Spot
By: Sandra Vazquez
I applied the 23rd
I applied the 23rd, yall still haven’t gotten back to me on my pets approval so i won’t even have coverage until two weeks from whenever yall get back with me, as well as the fact i called on December tenth and my rate was $17 and then when i decided to get it the 23rd it was $28 a month and yall said you would investigate why and leave me a voicemail but yall never called me back and it’s been over a week and I’ve heard nothing. Also just yall aren’t gonna cover much and for r to i pets you can’t find any insurnace that assist with any kind of preexisting conditions like you can either a dog or cat
Insurer: Nationwide
By: customer
Magical Mystery Tour
My dog's case was a bit complicated, which lasted about 2 weeks. I recieved exccellent care from both Adobe and Sage, and I am so glad to have the Pet Insurance. I am extremely grateful to Pets Best for making it easy for me to file claims and upload documents. Having Pets Best has been the most important investment I have made over the last several years. Thank you for the peace of mind