154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 25, 2023

Absolute Scam

Didn't cover a single claim I made for my less than 1 year old dog. Absolutely a waste of money and a scam.

Insurer: Pets Plus Us

By: T

Useful
Verified October 25, 2023

Spot is the BEST!!!!

Spot is the BEST!!!!! We have used Spot for a couple of years now and have never been disappointed! They give your money in a timely fashion and without any argument. I highly recommend Spot to any fur baby owner who wants the peace of mind to know that they can care for them without breaking the bank.......our little min pin got bit by a rattle snake and in accordance with our plan, they took care of us promptly......THANKS SPOT!!!!!!!!!!

Insurer: Spot

By: Kym Herrera

October 25, 2023

Ease of filing

The process is so simple and straightforward it is a pleasure to do. The processing time is quick and you get emails telling you the status os your claim. If you do have questions and call, staff is always a pleasure to work with.

Insurer: MetLife

Veterinarian: Bluffton Veterinary. Dr. Caudill

By: Chuck

Useful
October 25, 2023

The website is so user-friendly it…

The website is so user-friendly it makes filing claims super easy.

Insurer: Embrace

By: Nancy Millar

Verified October 25, 2023

First time purchasing pet insurance

First time purchasing pet insurance. Decided to get one when we got a new puppy. Claims are easy to send in and happy with reimbursements on everything wishing I purchased pet insurance for our other dogs previously. Just takes week or so to get reimbursements. Happy with Spot insurance so far.

Insurer: Spot

By: DJ

October 25, 2023

Laura was the person who helped me.♥️

Laura was the person who helped me.♥️. She was very friendly, professional, and knowledgeable. I appreciated her patience with me because she helped me for over 45 minutes, and worked until she resolved my issue. She was AWESOME!!♥️♥️♥️♥️

Insurer: Fetch

By: Ann Sandifer

Verified October 25, 2023

Wonderful customer service & quick…

Wonderful customer service & quick reimbursement.

Insurer: Spot

By: Heather Craggs

October 25, 2023

Chase was phenomenal

Chase was phenomenal. Their customer service was phenomenal. The fact that she had over 5 years as a vet tech shows that they are hire experts. Not only does their plan cover my dog but more importantly a chance. Covering Pre Existing gives me the financial chance to do what's best for my dog.

Insurer: AKC

By: Ricky Lopez

Verified October 25, 2023

It was an easy process

It was an easy process, loved that!

Insurer: ASPCA

By: Genara Flores

October 25, 2023

Appeals nightmare corrected

Update: less than 24 hrs after I posted the review both claims resolved. Thankful for them making it right in the end and apologizing but still disappointed that it came to me posting a review to get things done after a obstacle course with appeals for a month on a claim that was denied for a refill of a prescription they had already approved. They said they took the feedback and hope that improvements will be made because of it. So because of the apology and resolve I am changing my review from a 1 to a 4. I hope to never have to deal with a wrongfully denied claim again. Or if I do the appeals process goes much smoother.

Insurer: Healthy Paws

By: Capri

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