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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Every claim is automatically declined
Every claim is automatically declined. Wellness clams for grooming are not listed to process.
Insurer: Embrace
By: Josette
Pumpkin is a scam
Pumpkin is a scam! They would not pay for an ear infection b/c they said it was a preexisting condition! Don't waste your time or money with this group! Look somewhere else for honest service.
Insurer: Pumpkin
By: Tom DeJarnette
Honest, truthfully, reliable!!
Trupanion is an insurance you can rely on. We had two pups and had to used the insurance for both of them. On both occasions there were no hesitation from the insurance to pay the bills
Insurer: Trupanion
By: customer
Jocelyn was very nice
Jocelyn was very nice and took care of my issues.wonderful experience.
Insurer: Figo
By: joseph ragusa f
I made my first claim with Embrace and…
I made my first claim with Embrace and was impressed with their website, their speed at processing the claim, and response to my questions about filing the claim. they are a first-rate company if you are looking for pet insurance.
Insurer: Embrace
By: Ali Darrow
From the beginning
From the beginning, when my fur child needed emergency due to an illness at the moment, the help I and my boyfriend received was amazing!!!!
Insurer: Spot
By: Jojo
FETCH
Kelsey resolved my issues and clearly detailed the reasons.
Insurer: Fetch
By: Mark Aprahamian
Signing up was easy
Signing up was easy, but didn't realize it would not be under Travelers. That was the only issue. I then had to go find ASPCA emails, because I was looking for Traveler emails.
Insurer: ASPCA
By: jsavard
Pets Best is a scam
We have paid hundreds of dollars every month for our three cats for years and years. The price just keeps going up. Yet every time we make a claim some part of it is denied for some small print reason. This is a scam that has cost us thousands. I am beyond mad, I'm saddened by the pure greed and hate that would make me choose whether or not my beloved pets "deserve" care becuase the insuance company I thought would take care of them is cutting corners everywhere possible. Pets Best was supposed to make caring for my animal easier. Instead They've only brought frustration and grief. Pets Best is a scam. I'll be instead putting my exorbidantly high premium into a separate bank account each month and become my OWN pet insurance. If only I could get back what I already paid in good faith for a bad serivce.
Insurer: Pets Best
By: Vianki
Very satisfied client. Highly recommend Fetch.
I am providing an overall review, not just from my recent experience. I have used Fetch for several years now and have been very happy with the service. I find the app very user friendly, and any time I have needed to speak with service representatives I have felt supported. They have always been very friendly and helpful. I also find their rates very reasonable, and fair. They process claims in a timely manner which is much appreciated. I have recommended them to many people and will continue to use Fetch for many years to come.
Insurer: Fetch Canada
By: Jennifer