154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Spot is great!
Super easy to navigate. Its affordable with great coverage. Claims are processed fairly quickly
Insurer: Spot
By: Amanda
Great company to work with!
My dog needed to have surgery to remove a couple masses for biopsy. Between the surgery and the follow ups the money added up. I submitted the claims and they were processed the next day. Checks are in the mail. On top of that customer service reached out to see how my dog was recovering. I thought that was a very nice touch, one that I had not expected.
Insurer: Healthy Paws
By: Eileen
I filed my first claim and saw that you…
I filed my first claim and saw that you paid $70 to our direct deposit on 10/16, but as of today 10/21, that deposit has not shown up. I would like to give you a 5 star review, but can't with this gaffe.
Insurer: Spot
By: CAROL S
Great to work with
Very fast response. Many Pets kept me informed of the entire process. Very easy to work with when filing a claim.
Insurer: ManyPets
By: Belinda Jacome
Great Service
We have three policy and we will keep them for our pets. They have great customer service and they handle our claims fast.
Insurer: MetLife
By: Richard
Not very much of a reimbursement for…
Not very much of a reimbursement for the amount that I pay a monthly basis. And quite a delay in getting payments.
Insurer: Pets Best
By: Solo Traveler
I was told to send my medical records…
I was told to send my medical records to hartvillegroup.com which I did back on 9/15/23. When I called last week, they reported that I they never received any records? So I resubmitted through my app on my phone last week, and now apparently my claims have been submitted and are being processed? So my only complaint is that they need to be more clear about where to send claims to have them processed within a reasonable time?
Insurer: Spot
By: Kathi Fright
Easy to use
Very friendly and helpful customer service. Good communication. Using their app is the easiest way to submit claim
Insurer: Hartville
By: Ann
Don’t trust em
I have asked Trupanion to explain why they denied my dogs claim, but nothing but crickets but now I have left a negative review they want to hear from me, but in my eyes it’s not Trupanion new name is can’t trust ‘em. Be aware shop around
Insurer: Trupanion
By: MikeNance
Paid for teeth cleaning
They paid for most of teeth cleaning and one extraction on both Yorkies.
Insurer: Spot
By: Barry E Gibbs