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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Laura was the person who helped me.♥️
Laura was the person who helped me.♥️. She was very friendly, professional, and knowledgeable. I appreciated her patience with me because she helped me for over 45 minutes, and worked until she resolved my issue. She was AWESOME!!♥️♥️♥️♥️
Insurer: Fetch
By: Ann Sandifer
Wonderful customer service & quick…
Wonderful customer service & quick reimbursement.
Insurer: Spot
By: Heather Craggs
Chase was phenomenal
Chase was phenomenal. Their customer service was phenomenal. The fact that she had over 5 years as a vet tech shows that they are hire experts. Not only does their plan cover my dog but more importantly a chance. Covering Pre Existing gives me the financial chance to do what's best for my dog.
Insurer: AKC
By: Ricky Lopez
It was an easy process
It was an easy process, loved that!
Insurer: ASPCA
By: Genara Flores
Appeals nightmare corrected
Update: less than 24 hrs after I posted the review both claims resolved. Thankful for them making it right in the end and apologizing but still disappointed that it came to me posting a review to get things done after a obstacle course with appeals for a month on a claim that was denied for a refill of a prescription they had already approved. They said they took the feedback and hope that improvements will be made because of it. So because of the apology and resolve I am changing my review from a 1 to a 4. I hope to never have to deal with a wrongfully denied claim again. Or if I do the appeals process goes much smoother.
Insurer: Healthy Paws
By: Capri
I love Embrace
I love Embrace! As someone who used to work in the veterinary field I know how expensive costs can get. A recent career change made me invest in pet insurance. I and my pets are happy we chose Embrace! They are so quick with claims submitted and I always have peace of mind when it comes to signing estimates for my pets. My family uses it and I would recommend it to everybody!
Insurer: Embrace
By: Maraea Melander
Speaking to Diane I understood the…
Speaking to Diane I understood the process… she’s a pleasure to talk to I’m glad I got insurance for my dog through you… 👍🏻
Insurer: Trupanion
By: Nicole
A company with Integrity and Compassion
I am so thankful I decided to purchase Healthy Paws insurance when I first got my pup and have nothing but gratitude for the quick and professional manner in which this company operated in processing a recent claim. Many years ago I had an immensely disappointing experience with a previous pet insurance company (a company I’m hoping no longer exists) and thought the entire industry was likely of similar “snake oil” practices. I later decided their bad apples should not contaminate the rest, and spent considerable time researching options when I got another dog...and it was well worth the effort. Thank you for being a company that operates with integrity, kindness and compassion, and for actually doing what one hopes will be done when unfortunate circumstances befall a beloved member of the family. Such a refreshing and welcomed quality. Keep doing what you’re doing!
Insurer: Healthy Paws
By: T Hamilto
It was there when we need it.
Figo insurance is easy to use and simple in explanations. As soon as we met deductibles, insurance reimbursed the rest. I just needed to submit necessary information and documents.
Insurer: Figo
By: Lina Zhitnik
This company owes me a refund and told…
This company owes me a refund and told me to wait 8 to 10 weeks, Which I did, and I think it's an absolutely ridiculous time frame. And now that we're past that time frame. I am being told that they're now having issues with IT tickets and the manager that I escalated to(Toni) can't do anything. The company has no problem taking money out of my account every month, But yet when I need to refund I get jerked around. Terrible.
Insurer: Trupanion
By: Jer