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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They just don’t pay out on anything
They just don’t pay out on anything. Unlike insurance for people, this industry isn’t regulated (American healthcare isn’t much better) but ASPCA Insurance does whatever they want whenever they want. Bloodwork isn’t covered, prescriptions are not covered, and most importantly half of basic wellness care is not covered.
Insurer: ASPCA
By: Alicia
They are the BEST!
They ae VERY helpful and are always so polite. Great insurance!!
Insurer: Pets Best
By: Judy Evans Neff
First Claim went well
I made my first claim for wellness benefits and the process was simple and the communication about when the claim would be processed was good. I got the payment quite quickly.
Insurer: Fetch Canada
By: Cheryl B
Spot customer service is excellent
Spot customer service is excellent, they are knowledgeable about their plans, they respond quickly and they process claims quickly, & easy.
Insurer: Spot
By: Kimberly Harris
My experience with Spot was excellent …
My experience with Spot was outstanding! It’s so stressful when your pet is sick and it’s such a financial burden. I’m very grateful to have this insurance with such a good company. I shared my experience with my family and friends. Thank you!
Insurer: Spot
By: Debra Phelps
MetLife Pet insurance has improved
File your claims properly you should have no problem . Yes we had our headaches at first but customer support listened and I have to say it is like night day now. i am very impressed . Keep up the good work
Insurer: MetLife
By: Shari
Very fast processing for my claim for…
Very fast processing for my claim for my puppy. Also have my cat with spot and will stay with them!
Insurer: Spot
By: Roger
Great and fast service!
Great and fast service!
Insurer: Pets Best
By: Kamila Slowikowski
It is great
It is great. Saved me from being completely broke taking care of my pup. I wish there was a bigger annual amount and a lower annual deposit.
Insurer: Spot
By: Brooke Campos
The options of the different coverages…
The options of the different coverages and breakdown made it quick to navigate which policy was best. Rebecca the customer care representative I spoke with was helpful going over and reviewing the policy!
Insurer: Prudent Pet
By: Melanie