154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 25, 2023

Ease of filing

The process is so simple and straightforward it is a pleasure to do. The processing time is quick and you get emails telling you the status os your claim. If you do have questions and call, staff is always a pleasure to work with.

Insurer: MetLife

Veterinarian: Bluffton Veterinary. Dr. Caudill

By: Chuck

Useful
October 25, 2023

The website is so user-friendly it…

The website is so user-friendly it makes filing claims super easy.

Insurer: Embrace

By: Nancy Millar

Verified October 25, 2023

First time purchasing pet insurance

First time purchasing pet insurance. Decided to get one when we got a new puppy. Claims are easy to send in and happy with reimbursements on everything wishing I purchased pet insurance for our other dogs previously. Just takes week or so to get reimbursements. Happy with Spot insurance so far.

Insurer: Spot

By: DJ

October 25, 2023

Laura was the person who helped me.♥️

Laura was the person who helped me.♥️. She was very friendly, professional, and knowledgeable. I appreciated her patience with me because she helped me for over 45 minutes, and worked until she resolved my issue. She was AWESOME!!♥️♥️♥️♥️

Insurer: Fetch

By: Ann Sandifer

Verified October 25, 2023

Wonderful customer service & quick…

Wonderful customer service & quick reimbursement.

Insurer: Spot

By: Heather Craggs

October 25, 2023

Chase was phenomenal

Chase was phenomenal. Their customer service was phenomenal. The fact that she had over 5 years as a vet tech shows that they are hire experts. Not only does their plan cover my dog but more importantly a chance. Covering Pre Existing gives me the financial chance to do what's best for my dog.

Insurer: AKC

By: Ricky Lopez

Verified October 25, 2023

It was an easy process

It was an easy process, loved that!

Insurer: ASPCA

By: Genara Flores

October 25, 2023

Appeals nightmare corrected

Update: less than 24 hrs after I posted the review both claims resolved. Thankful for them making it right in the end and apologizing but still disappointed that it came to me posting a review to get things done after a obstacle course with appeals for a month on a claim that was denied for a refill of a prescription they had already approved. They said they took the feedback and hope that improvements will be made because of it. So because of the apology and resolve I am changing my review from a 1 to a 4. I hope to never have to deal with a wrongfully denied claim again. Or if I do the appeals process goes much smoother.

Insurer: Healthy Paws

By: Capri

Verified October 24, 2023

I love Embrace

I love Embrace! As someone who used to work in the veterinary field I know how expensive costs can get. A recent career change made me invest in pet insurance. I and my pets are happy we chose Embrace! They are so quick with claims submitted and I always have peace of mind when it comes to signing estimates for my pets. My family uses it and I would recommend it to everybody!

Insurer: Embrace

By: Maraea Melander

Verified October 24, 2023

Speaking to Diane I understood the…

Speaking to Diane I understood the process… she’s a pleasure to talk to I’m glad I got insurance for my dog through you… 👍🏻

Insurer: Trupanion

By: Nicole

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